Delivery of meaningful daily activities, to stimulate the physical and mental wellbeing of the clients.Understanding the need of promoting the philosophy of privacy, dignity, independence, choice, rights and fulfilment for all clients through a person centred care approach.Taking part in organising fundraising events to go towards client activity funds.

Prioritising and allocating work to the Certification TeamHandling customer escalation queries and support requestsEnsuring technical systems were kept up to date and customer templates/requirements stored efficientlyApproving certification packs and liaising with internal and external parties to ensure customer specifications and national safety/industry standards were metRegularly collaborating with external inspectors to ensure quality assurance

Passing off and approving certification packs and controlled documentation. Ensuring good customer service is achieved and maintained. Inputting data onto spreadsheets using Microsoft Excel and the company computer system Syteline. Sending E-mails and resolving customer queries via telephone and email.

Passing off and approving certification packs and controlled documentationBST Supplies has established itself as a world class manufacturer of High Integrity Fasteners servicing the following sectors; oil and gas, power generation and defence. BST has a long and prestigious history of manufacturing and supplying a wide range of products globally at competitive prices with no compromise on quality. BST is equipped to meet the exact needs of its customers throughout the world who demand the highest quality products and services. BST are able to supply small to medium batches and prototype quantities. These high integrity products are supplied to customer design and specifications. The majority of components are manufactured in materials that are corrosion and/or heat and /or chemical resisting, with many being safety or life critical

Answering the telephone, entering data onto computer system, booking appointments for customers, planning delivery routes for drivers. Temporary work to cover sick leave

Typing quotes, chasing quotes, meeting and greeting clients, answering the telephone and other basic administrative roles.