Danielle Tonasket Email & Phone Number

Puyallup, Washington, United States

Renton, Wa

- Enter customer orders and information into the AS400 system-Superior verbal and written communication coupled with second nature problem-solving skills -Assisting Territory Managers with the sales process

Spokane, Washington Area

Make the customer experience quick, easy and fun — helping customers uncover the great deals they’re looking for, providing a fast and efficient checkout, answering the phone, making sure the store is clean, clutter free and easy to shopCreate a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor. (In select locations)Share your love of fashion —and a great bargain —with customersTell customers all about upcoming events, our Nordstrom gift cards, Nordstrom RewardsTM program and mailing list

Gig Harbor, Washington

The Front Desk staff is responsible for greeting everyone who came thru the door, being the human switch bored for everyone and everything in the building. I handled a myriad of phone calls from, clients confirming payments, and handle all organization and processing the flow of information. Also as part of my personal contribution before I left I made a newcomer training packet.

Assist customers with sales, returns and other transactionsAssist coworkers with sales, returns and inventory control processesMaintain an awareness of key fashion trends and product knowledge in order to assist customers with purchase decisions as necessary for all departmentsMaintain the cleanliness of the sales floor and cash wrap areaAnswer telephones and direct customers to the appropriate contactRestock the sales floor and complete other departmental duties, as necessaryGreet customers in a timely, professional and engaging mannerOpen new Nordstrom RewardsTM accounts as a means of building customer relationshipsWork as a team player to ensure each customer receives the best service possible

Puyallup, Wa

The Front Desk staff is responsible for greeting everyone who came thru the door, being the human switch bored for everyone and everything in the building. I handled a myriad of phone calls from, clients confirming payments, to the owner trying to scheduled time with the General Manager. Also as part of my personal responsibilities at Armstrong, I implemented policies and procedures related to customer services. I also handled most Customer Service calls on subjects as easy as how their experience is going, to more delicate situations such as past dues. I facilitated running and minting several repots such as inventory, delinquent accounts, and tracking members and the service provided to them.

Hansville, Wa

My main role as a private at home nanny for a toddler was to tend to the child’s safety and needs. On a regular day my duties would consist of preparation of all the child’s meals, maid service, and laundry for the family. In addition to the duties for the family I also provided educational activities including but not limited to foreign language, number skills, science, and healthy physical activity. I was also in charge of the child’s discipline and social events (ex. Skype days with her father).

Spanaway, Wa

I was responsible for ensuring that customer transactions are processed quickly and accurately. I interacted with Customers and Associates in the store, to ensure that excellent customer service was achieved. I worked at the Special Service desk answering customer questions (via telephone or in person), setting expectations, facilitating will call pick -ups and resolving any issues that arise. As an SSA I had the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customer

Boney Lake, Wa

As a cashier I needed to provide outstanding and quick checkout service to customers at our registers. I also had to have thorough knowledge of all policies, procedures and duties related to customer transactions. And I was expected to greet all Customers and maintain a safe and organized area to ensure the highest quality customer service experience.

Boney Lake, Wa

As a general Sales Associates I was expected to provide fast and friendly service by actively seeking out customers to assess their needs and provide assistance. I also had to be knowledgeable in as many products sold in the store, especially with in my the paint department. For example the ability to identify and explain different types of paint, such as premium vs. economy, in addition to an in depth knowledge of paints, stains and other various products sold in the department (ex. caulks, glue, and stain), I also need to know how to explain and demonstrate faux and decorative finishes, as wells the many uses and differences of the various painters' tools ranging from complex paint sprayers to items as basic as tape. I also use and cared for various equipment and machinery to match and mix paint as well as multi-line phone, and walki-talkies. Furthermore as a Sales Associate I was also expected to know how to handle basics in adjacent departments (i.e. flooring, lighting, and seasonal). One of the most important task for any Home Depot Associate ensuring customer satisfaction by being able to help them with on only the immediate questions asked, but also to help them with the entire project they are undertaking such as recommendations of tinted primers or other equipment like tarps.

Counseling Psychology, 3.9

I was working towards my AA with an emphases on Psychology, While doing well in my core classes as well as the emphasis in Psychology, I.

High School Diploma, General Studies, 3.8 Gpa

Activities and Societies: Track, Cross Country, Basketball Manager, German Club, TA for AP Gov, Internship at Good Sam. Hospital.