Danielle Townsend Email & Phone Number

Foster City, California, United States

Operations Manager of Third Party Data Enablement responsible for procurement lifecycle, budget, and vendor strategies within the Global Data and Business Intelligence (GDBI) team.

Foster City, California, United States

Third Party Lifecycle Management Program (TLMP) fka Supplier Risk Management Program (SRMP) – Core team member responsible for the supplier risk management program globally. Partnered with Sourcing, Risk Stakeholders, and Business leaders to ensure suppliers are assessed and managed based on their level of risk. - Management of new risk assessments by performing calls to determine risk level with business, due diligence requirements from Stakeholders, notifications sent to supplier to complete due requirements, Stakeholder’s collaboration to complete their risk, financial review, negative news, overall risk finalization, and coordinating supplier onboarding. - Liaison between the business, stakeholders, and supplier to provide coordination, guidance, training, and support throughout the lifecycle of a supplier risk assessment request.- Support program to ensure maturity recommendation and requirements met with internal audit, United States regulators, governance committees, and client maturity which resulted in no audit finding(s). - Program Manager for the financial program as a Stakeholder for newly and existing suppliers onboarded and its tools. Managing program and technology requirements include: account manager, budgets, contracts, incidents, API, access, model risk, user access, attestations, revalidations, security assessment, IT support, risk register, etc.- Management of the Core Service Providers Program/Core Processing Providers Program/ Settlement Agents Programs. This includes: Quarterly Business Reviews, quarterly reports including metrics and Key Risk Indicators, and overall ongoing monitoring requirements. - Lead for managing Tiered Monitoring Program periodic risk assessments.

Foster City, California, United States

Third Party Lifecycle Management Program (TLMP) fka Supplier Risk Management Program (SRMP) – Core team member responsible for the supplier risk management program globally. Partnered with Sourcing, Risk Stakeholders, and Business leaders to ensure suppliers are assessed and managed based on their level of risk. - Management of new risk assessments by performing calls to determine risk level with business, due diligence requirements from Stakeholders, notifications sent to supplier to complete due requirements, Stakeholder’s collaboration to complete their risk, financial review, negative news, overall risk finalization, and coordinating supplier onboarding. - Liaison between the business, stakeholders, and supplier to provide coordination, guidance, training, and support throughout the lifecycle of a supplier risk assessment request.- Support program to ensure maturity recommendation and requirements met with internal audit, United States regulators, governance committees, and client maturity which resulted in no audit finding(s). - Program Manager for the financial program as a Stakeholder for newly and existing suppliers onboarded and its tools.. Managing program and technology requirements include: account manager, budgets, contracts, incidents, API, access, model risk, user access, attestations, revalidations, security assessment, IT support, risk register, etc.- Designed and managed the Anti-Bribery & Privacy Ongoing Monitoring Programs in new tool. Process improvements included: collaboration with stakeholders to create changes proposed, managed updates, tech requirements, and guidance.- Successfully implemented Control Testing effectiveness framework and program in North America by leading the control testing for bypass and Low Risk Automation (LRA) audit, additional test areas, reporting, and support as needed.- Lead for managing Tiered Monitoring Program periodic risk assessments.

Foster City, Ca

Global Supplier Initiative Risk Assessment (SIRA) – Lead the management of SIRA program by partnering with Category Lead teams, Buyers, Business, and Stakeholders users to execute the SIRA process to comply with all aspects of the SIRA program by:- Provided training, coaching, guidance, and support to SIRA users throughout the lifecycle of a SIRA request.- Reviewed and analyzed the SIRA revalidation alongside the open PO report to ensure SIRA compliance.- Collaborated with IT and Stakeholders to complete enhancements to SIRA by completing testing, approval, and support to users to ensure SIRA process is compliant, working properly, and process performance.- Database cleanup & maintenance included: inactivation of 2,479 SIRAs, 179 SUBSIRAs, and 6,709 Supplier Profiles and the project of 5,192 low-risk SIRA revalidations in which 727 SIRAs inactivated.- Assist in the SIRA redesign project which will provide dynamic questioning for a streamline process and the Supplier Risk Management Program, lead the data migration into VSM from SIRA, tested new tool for functionality and effectiveness, as well as provided user training.- Support program to ensure maturity recommendation met with internal audit, United States regulators, governance committees, and client and no audit findings resulted.- Sourcing Buyer transformation - A core team member in relocating P2P operations from the company headquarters to a Shared Services Center in Austin, TX. - iProcurement Catalog - Provided coordination and support to business, program managers, suppliers, internal global sourcing staff, purchasing card teams to catalog frequently ordered items.

Foster City, Ca

As a Team Leader with extensive knowledge of vendor invoice processes, Purchase Order management, GL account coding and accruals for a variety of core business entities, responsibilities include but are not limited to:- Oversight to operations by reviewing/auditing and processing check requests through Ariba/Oracle systems- Ensure the processing of external invoices and internal expenses within established service level commitments while ensuring compliance with established key controls- Provide guidance and training on policies and procedures to employees regarding expense reports and iExpense as well as the training of newly hired staff- Assist in resolving invoice holds by researching current and aging invoices as well as taking actions to prevent invoice issues- Partners with Cost Center Managers to process invoices and payments as well as coordinate internal and external stakeholders on resolving invoice and purchase order issues- Perform Vendor analysis on payments in Excel, Oracle, and other systems as required. Provide research analysis and documentation of vendor invoices and PO account activity- Responsible for the management of payments as a result of client incentive deals, payments are processed in established service level commitment- Performed weekly invoice uploads into Oracle for invoice payments.- Responsible for the management of various Accounts Payable regional mailboxes

As a licensed Property Casualty agent/office manager, responsibilities included a focus on interactions with customers and staff to provide information for future appointments to include: analyzing current/prospective clients risk assessments while evaluating insurances programs, recommending insurance coverage, calculating insurance rates, processing policies, addressing billing inquires, entering accident reports/claims, report/document preparation, spreadsheet/database creation, records management and staff development/training. Additional responsibilities include:- Full charge processing of all accounts receivable and payable- Manage all petty cash and office supply expense accounts- Reconcile bank balances; record general ledger entries- Establish customer credit lines and set up credit accounts with vendors- Commercial Certificates-creating and providing certificates to customers and vendors

Pacifica, Ca

As a Customer Service Representative, responsibilities included a focus on interactions with customers and staff to provide information for future appointments to include: analyzing current/prospective clients risk assessments while evaluating insurances programs, addressing billing inquires, entering accident reports/claims, report/document preparation, spreadsheet/database creation, records management and staff development/training. Additional responsibilities include:- Full charge processing of all accounts receivable and payable- Manage all petty cash and office supply expense accounts- Reconcile bank balances; record general ledger entries- Main Duties include: Telephone interactions with customers and staff providing information for future appointments and calendaring future services, Analyze current and prospective clients risk assessments while evaluating insurances programs and recommending insurance coverages, calculate insurance rates for current and potential insurance policies, billing inquires, entering accident reports and claims, filling out documents, filing paperwork, and faxing documents

Associate Of Science (A.S.), Accounting And Business Administration

Bachelor Of Science, Business Administration And Management, General