Danielle Trainor Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

• Open first JW Marriott luxury brand hotel in North Carolina• Ensure compliance to all quality regulations and standards• Analyze quest requirements and provide assistance• Develop professional relationship with team to achieve financial objectives

• Lead by example – anticipate guest needs and inspire repeat business • Recognize and recover service opportunities• Coach and develop team members• Run beginning and end of day reports, audit accordingly• Engage communication channels with ownership. Relay business needs and propose solutions • Social Media - Promote and generate business through company social media platforms

• Create new craft cocktails and menus • Provide exceptional service and attention to VIP and high-profile clientele • Tailor wine recommendations and guidance for new customers• Vender relationships: Check invoices, inventory, and remit payment• Run beginning and end of day reports, audit accordingly• Weekly management meeting with ownership and general manager to present business updates, ideas, and solutions. Represent a line of communication between frontline staff and ownership/general management.• Social Media - Promote and generate business through company social media platforms

• Lead by example and inspire team to anticipate guest needs and provide genuine care• Empower all team members to recognize service opportunities and perform effective recovery • Manage labor costs - schedule staff to budget and make schedule adjustments accordingly to business demands• Hiring: Review applications, recognize and hire talent • Training: develop and execute training plan for new team members

• Lead by example – anticipate guest needs and inspire repeat business • Meet with liquor and beer representatives every week to purchase and sell new products • Order bar supplies and adjust inventory depending on business • Create and manage bar schedule according to business needs• Training: develop and execute training plan for new team members • Implement processes to increase revenue utilizing par sheets for inventory and quality control

• Receive inbound leads to sell to and supply Realtors in their area • Effectively negotiate and close inbound business leads• Recommend and promote advertising• Sell effective advertising space on our site for Realtors in their areas to generate business • Research realtors in areas of interest to aid with closing sales• Sales quotas achieved through cold calling

Charlotte, Nc, Us

• Collections on secured and unsecured business loans in a high volume, fast-paced setting • 200-300 outbound calls processed daily • Perform due diligence and skip tracing • Provide estimated reinstatement figures to assist customers with loan reinstatement. • Resolve delinquent accounts by negotiating debt recovery payments• Recognized top performer measured on balances resolved and accounts rehabilitated• Developed Rewards and Recognition Program

High School Diploma, General Studies

Cosmetology License, Cosmetology/Cosmetologist, General