Danielle Turk Email & Phone Number

Orlando, Fl, Us

Orlando, Fl, Us

Orlando, Florida, Us

-Storyboard, develop and implement visually engaging and informative orientation materials for new Team Members-Utilize instructional design skills to create effective and engaging content delivered to Team Members across a variety of topics-Partner with a variety of departments within the Talent Development team to assess the effectiveness of current onboarding content-Build out new training materials using both instructional design and graphic design skills to ensure that learning goals are met through engaging content-Work on new content rollouts for a variety of different topics to be delivered to 1000+ Team Members-Utilize tools such as Adobe Creative Suite to create assets complimenting written content and enhanced visual storytelling aligned with Universal Orlando brand standards

Scottsdale, Arizona, Us

- Manage a variety of projects including evaluating current training materials for restaurant operations and identifying areas of deficit and improvement- Increase effectiveness of training materials by identifying and recommending designs that align with brand objectives and accessibility needs- Collaborate with a variety of Subject Matter Experts (SMEs) to identify areas of employee growth and opportunities for training- Assist in New Restaurant Opening (NRO) employee training from pre-operations to post-opening with a focus in brand standards and guest experience- Communicate potential training and operational roadblocks and possible solutions to both the Training & Development and operational management teams

Dallas, Texas, Us

- Mentored, educated, and supported new venue operations Sales teams and trainers- Worked with Sr. Operations Leaders and the Training Department to ensure training aligned with best practices for venues- Offered operational support and guidance to ensure a smooth transition from pre-opening preparations to post-opening operations and beyond- Updated and facilitated the rollout of the Topgolf Sales Standards to 500+ hourly and salaried employees

Orlando, Florida, Us

- Partnered with Field Training Managers (FTMs) and SMEs to create NRO training materials- Evaluated and improved NRO guidelines and brand standards with a focus on employee on-boarding, brand understanding, and retention- Collaborated with stakeholders, department heads, and operational leaders to identify areas of improvement for FOH, BOH, MITs, and restaurant operations management - Acted as a SME during the planning and execution of NRO employee training and classroom facilitation- Designed, developed, and maintained NRO reference guides, job aides, and training materials used across 20+ restaurant openings- Supported cross-functional teams including NRO field trainers, HR, operational leaders, and culinary teams throughout the NRO process- Assisted in overseeing the training rollout for NROs including guest ready turnover and opening processes- Created, managed, evaluated, and updated employee trainings on the company-wide Learning Management System

-Tracked student development following completion of formative and summative assessments and followed-up with parents and administrations regarding the results and action steps to be taken- Collaborate with team to ensure clarity of advanced learning goals; human centered learning- Assist Learning Manager in diagnosing deficiencies, generative alternative solutions, and analyzing opportunities and risks- Continually perform assessments of learner performance through formative and summative assessments to ensure progress towards goals and maintained associated data records- Maintain confidentiality regarding student academic and social-emotional needs

Us

- Collaborated with corporate, stakeholders, and management to ensure training materials and delivery is aligned with company standards- Work with the General Manager to determine areas of deficit among workers and createsupplemental materials to help improve understanding and effectiveness- Manage a variety of projects and responsibilities requiring quick thinking and the ability tomultitask