Danielle Turner Email & Phone Number

Madison, Wi, Us

Madison, Wisconsin, United States

Madison, Wisconsin

Madison, Wisconsin Area

Was responsible for staff training to ensure that all of our patients are provided with a superior dental experience before, during, and after each visit. I looked at existing processes and performance data and identified opportunities for improvement. I developed objectives, strategies and programs to make improvements, and then delivered training and staff development to all sites. I monitored industry best practices, local competitors, and patient feedback as well as new ideas in patient service technology, techniques, and practices. I constantly challenged First Choice Dental to higher standards for patient experience, in keeping with our company values for excellence, quality, and comfortable care.

Lac Du Flambeau, Wi

Provided Dentrix software training for both new hires and established employees. Drafted scripts for new hires to follow during patient interaction. Implemented new procedures and protocol and trained employees accordingly. Advised managers and supervisors of areas where employees needed further training. Coordinated training recommendations and scheduled training times with managers, supervisors, and trainees. Recognized areas/departments that could be improved upon and developed a plan of action so that company goals could be reached. Provided coaching and guidance on an on-going basis. Continually evaluated employee performance to assess trainee retention and understanding of job duties, procedures, and protocols. Consistently worked toward practice improvement in all departments. Developed plans to increase patient retention such as referral appreciation and continuing care programs.

Lac Du Flambeau

Evaluated patients' health status by reviewing medical history; including all medications and allergies and the need for antibiotic prophylaxis. Took and recorded blood pressure, pulse and respiratory rate. Evaluated and assessed patients' overall oral health by dental and periodontal charting, oral cancer screening and evaluation of oral disease/health. Exposed, processed, and interpreted dental radiographs. Charted decay and disease conditions for diagnosis and treatment. Performed oral hygiene procedures such as periodontal scaling, debridement and prophylaxis. Performed application of protective sealants and fluoride treatments. Administered pain control agents such as local anesthetic. Educated patients to improve and subsequently maintain optimal oral health. Disinfected and set-up clinical operatories according to OSHA standards.

Evaluated patients' health status by reviewing medical history; including all medications and allergies and the need for antibiotic prophylaxis. Took and recorded blood pressure, pulse and respiratory rate. Evaluated and assessed patients' overall oral health by dental and periodontal charting, oral cancer screening and evaluation of oral disease/health. Exposed, processed, and interpreted dental radiographs. Charted decay and disease conditions for diagnosis and treatment. Performed oral hygiene procedures such as periodontal scaling, debridement and prophylaxis. Performed application of protective sealants and fluoride treatments. Educated patients to improve and subsequently maintain optimal oral health. Disinfected and set up clinical operatories according to OSHA standards. Sterilized instruments. Ordered clinical supplies.

Wausau, Wisconsin

Demonstrated proper instrumentation techniques to Dental Hygiene students. Supervised students in a clinical setting. Evaluated students in all clinical areas including operator and patient position, instrumentation, infection control, verbal communication, and clinical chart notation.

Evaluated patients' health status by reviewing medical history; including all medications and allergies and the need for antibiotic prophylaxis. Took and recorded blood pressure, pulse and respiratory rate. Evaluated and assessed patients' overall oral health by dental and periodontal charting, oral cancer screening and evaluation of oral disease/health. Exposed, processed, and interpreted dental radiographs. Charted decay and disease conditions for diagnosis and treatment. Performed oral hygiene procedures such as periodontal scaling, debridement and prophylaxis. Performed application of protective sealants and fluoride treatments. Educated patients to improve and subsequently maintain optimal oral health. Disinfected and set up clinical operatories according to OSHA standards. Sterilized instruments.

Assisted the dentist in personnel management and oversaw all day to day operations. Provided exceptional customer service in a fast-paced dental office. Scheduled appointments based on production for both dentist and hygienist. Followed up on overdue recall and unscheduled restorative treatment. Collected fees for treatment. Communicated with insurance companies regarding patient benefits. Met with dentist daily to set goals for the day/week and determined a course of action to a meet those goals. Organized weekly employee meetings.

Associate Of Science (A.S.), Dental Hygiene/Hygienist

Education record