Danielle Underdown Email & Phone Number

Attentive customer service in a high-volume restaurant.Upselling on alcohol, exceptional knowledge of both food and drink menus, as well as training new employees on the POS system.Maintained a clean, safe, and presentable front of house, back of house, and bathroom environment for both customers, and employees.Maintain customer satisfaction to ensure business with repeat customers as well as assisting others whenever possible.

Front of houseTaking drive thru orders smoothly and efficientlyClosing restaurant which includes cleaning and stocking for next shiftResolving customer issues and complaints professionally

Answering incoming calls and respond accordinglyDetailed notes on what customer is experiencingInput information on multiple computer systemsTrained on customer service over the phone rather than in personSet up appointments for new and existing customers

Greeted customers and assisted them withDemonstrated products, methods and services to customersComputed sales, purchases and merchandise for potential customersMet strict sales quotas for the month