Danielle V. Email & Phone Number

United States

Chandler, Arizona

• Manage operations of third-party properties comprised of 391 units while overseeing HOA components to each property
• Maintained average renewal capture rate of 69%
• Average rent growth of 4.15% in extremely competitive sub-market
• Oversee all operations including maintenance, capital improvements, lease administration, forecasting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control and.
• Train and develop on site team of ten employees
• Prepare monthly financials to stakeholders

Phoenix, Arizona Area

Calendar ManagementPrepared and executed meeting management and catered lunches for meetingsExpense management and reconciliation for a team of twelve employees, including five Senior Vice Presidents in three various regionsTravel Coordination Ad-hoc project based workPlan preparation and management of tradeshows and various company events for over 700.

Phoenix, AZ

• Ability to create rapport with existing and potential clients in order to maximize account revenue
• Successfully establish and maintain relationships with Travel Agents by attending annual tradeshows and showcases
• Exceeded revenue goal and special corporate goal by 110% within first 6 months of promotion
• Work directly with travel agents to ensure their travelers receive VIP service and enjoy a flawless trip
• Persuasively outline the benefits of our hotel against the competitive set
• Exceed budget and special corporate goals by 5%

Phoenix, Arizona Area

I am responsible for handling the majority of telephone calls that come into the Sale's office in a professional demeanor. I effectively distribute leads to the appropriate sale's managers, based on territories. I craftily and persuasively respond to proposals and emails. I am proficient in Delphi, Opera, Microsoft Office, Outlook, Excel, Word, and.

Maui, HI

• Responsible for processing invoices and updating accrual spreadsheet every month
• Ensure the VIP and Consortia guests receive a welcome letter and amenity on behalf of travel agency and sales managers, depending on territory
• Responsible for answering travel agent and wholesale inquiries when managers are unavailable and took on the role as a leader.
• Responsible for creating addendums for partnering tour operators and ensuring they are signed by the deadline
• Liaison for travel agents, wholesalers and their VIP clients
• Created memorable experiences for guests by working closely with travel agents prior to arrival

Phoenix, AZ

• Provide exceptional guest service in a timely manner with name introductory
• Informed patrons of daily menu feature and offered specific wine pairings with each of our dishes
• Obtained food handlers card and adhered to liquor laws
• Hand crafted specialty cocktails and provided service to both guests and servers in an efficient manner
• Delegated rules and trained new bartenders
• Processed credit cards including split checks and cash handling

• Responsible for taking drink and food orders in a timely manner
• Obtained food handlers card and adhered to liquor laws
• Provided servers with drinks in a timely manner
• Process cash and credit card payments.
• Maintain safety and sanitation standards so customers have a pleasurable dining experience.
• Made sure guests were satisfied and created a fun and entertaining environment for patrons

• Provided customers with detailed information about various microbrews offered
• Delivered exceptional food and beverage service
• Extremely knowledgeable about menu items and pairing with specific microbrews
• Experienced in expediting as well as hostess