Danielle Vitale Email & Phone Number

New York, Ny, Us

Charleston, South Carolina, Us

** Mills House Curio Collection by Hilton, Charleston, SC, October 2022-April 2023** Mills House Wyndham Grand, Charleston SC, May 2018-October 2022** Hotel Bella Grace Residence Inn by Marriott, Charleston, SC, February 2022-March 2023** Wyndham Philadelphia Historic District, Philadelphia, PA, October 2020-September 2021** Wyndham Chicago Riverfront, Chicago, IL, June 2019-October 2019

Charleston, Sc, Us

-Managed all aspects of revenue management for four historic properties in Downtown Charleston: Wentworth Mansion, John Rutledge House, Fulton Lane Inn, King Street Inn; Daily review of pricing, length of stay restrictions, packaging, 3rd party availability, group leads, discounted rate availability, etc.-Reviewed daily pick-up & pace reports for all properties; Analyzed past trends, city demand trends, competitive set pricing & historic data in order to ensure correct placement in the market-Created weekly Pace Report for corporate management team; Attended & presented Pace Report during weekly meeting with the President, Vice President of Marketing & Revenue Management, Director of Sales & Marketing team-Collaborated with Marketing team to develop promotions, e-mail blasts, packaging, seasonal offerings & events, etc.-Evaluated forecast for all properties & make necessary adjustments as needed to ensure accuracy-Created & managed all rate plans & packaging, including 3rd parties & GDS systems-Attended monthly Management Meeting discussing all necessary aspects of Revenue Management in relation to each property; Discussed month end results as compared to budget & budget expectations for upcoming months-Utilized Revenue Management software such as the TravelClick portfolio & iDeas Pricing System in order to assist with decision making & evaluating market placement

-Provided direct support to the Director of Finance; Reviewed daily revenue reports generated by audit ensuring all reporting was submitted on a timely basis; Reviewed & Reconciled Credit Card & Cash Settlements Daily with Bank Account; Review and Reconcile Taxes Daily -Prepared and posted all Journal Entry items including monthly expense & liability accruals, reclassifications, salary accruals, etc; Responsible for preparing & posting 40+ Journal Entries monthly -Provided Accounting support to all departments of the hotel including assistance with Accounts Payable, Accounts Receivable, Payroll, Reporting, Cashiering, etc. -Managed Vendor creation & relations; Ensured payment was being processed within terms of contract-Attended Monthly Ownership Meetings reviewing monthly financial results, P&L statements, and forecast accuracy-Prepared Balance Sheet Reconciliations monthly to ensure all General Ledgers remained accurate, clean & balanced -Provided guidance & training to all members of the Finance Team which included 4 Staff Accountants & 1 Accounting Manager; Recommended trainings, provided feasible expectations & goals to team members & supported individual development

-Provided direct support to the Director of Revenue Management; Ran daily reports to ensure accuracy between all reservation channels, reviewed new bookings & booking patterns to ensure utilization of the most effective pricing strategies, manipulated past data/trends to effectively predict current & upcoming demand-Determined effective strategies that would maximize ADR, RevPAR & Occupancy against our market competitive set; Drove revenue by continuously analyzing factors affecting demand: city-wide compression dates, incoming booking trends, potential/actual group bookings, competitive set evaluations, etc.-Attended Daily Revenue meetings accepting/rejecting potential group business; Attended weekly pricing meetings with General Manager & Corporate Revenue team to review/edit pricing for current & upcoming months based on trends, demand, competitive set, groups on the books, etc.-Managed over 600 Rate Plans; Manipulated Length of Stay Patterns, Hurdles, Oversells, etc. to generate the most effective pricing strategy in order to achieve Forecasted & Budgeted numbers-Oversaw Reservations Coordinator; provided training, set goals & expectations, provided constructive feedback

-Created/modified reservations & determined effective rates for transient, group, VIP, & contract guests-Attended weekly Sales Strategy meetings to examine our pick-up & pace throughout the week, as well as compared our rates, hurdles, & occupancy against our competitive set & surrounding hotels for the current & upcoming months; Modified existing rates, minimums, etc. based on the results-Attended weekly Operations Meeting with Executive Committee to discuss the 14-day Forecast in regards to upcoming occupancy rates; Discuss fluctuations- citywide events, holidays, large in-house groups, etc.-Worked directly with Event Service Managers to manage group room blocks in regards to editing reservations, creating billing patterns, handling special requests, etc.

-Prepared input sheets & ensured orderly maintenance for daily processing of payroll & payroll reports-Administered payroll control procedures for all staff, including Union employees-Responded to requests for verifications and garnishments, as well as various inquiries involving all aspects of payroll including wages, paid time off, paid leave, benefits, deductions, etc.-Worked exclusively with our internal Convention & Catering/Sales Team, as well as external client Meeting & Event Planners, to ensure efficient and accurate billing processes of events held at our property-Prepared invoices in a timely manner for every event & meeting held at the property; Applied discounts & attrition charges, compared actual revenue to minimum contracted revenue per contract-Collected payment of outstanding balances from guests, groups, vendors, etc.-Approved/rejected companies for Direct Billing Approval, as well as gave references to other companies-Analyzed revenue from previous business day of all outlets in the hotel, ensured all entries & payments are valid and accounted for, as well as a balanced general ledger-#1 Ranked Accounts Receivable record for Starwood Hotels of the North Region

-Responsible for professional, efficient check-in & check-out processes for upscale, luxury hotel-Performed various front desk duties such as creating reservations, assisting walk-in guests, editing reservations, assigning rooms, answering inquiries/resolving issues, posting charges, handling bill disputes-Completed all Night Audit tasks; Prepared arrivals for following day, posted/printed cashiering reports, created reservation reports for following day, created the daily newsletter, completed credit card authorizations, organized F&B checks/reported all complimentary checks

Stamford, Ct, Us

-Performed reference checks, interviewed potential associates, analyzed applications & evaluated current associates; Assisted associates with daily issues & provided information regarding payroll, paid leave, etc.-Member of the opening team of the Westin Beach Resort & assisted in staffing over 200 positions within the hotel-Received Behavioral Interviewing certification which instructed on how to correctly evaluate potential associates-Assisted associates in choosing medical benefit & 401-K plans

Ma, International Business

Bs, Tourism & Hospitality Management