Working at Found enabled me to bring in the knowledge and skills I've learned through my 10 years of experience in this field and have fun with them. Here, I managed a dynamic team of passionate individuals who were committed to unique and genuine customer service. My role had me handling all of the day-to-day operations of the cafe including team development, onboarding, training, and maintaining unparalleled quality control. Beyond this, I also oversaw profit and loss statements, completed… Show more Working at Found enabled me to bring in the knowledge and skills I've learned through my 10 years of experience in this field and have fun with them. Here, I managed a dynamic team of passionate individuals who were committed to unique and genuine customer service. My role had me handling all of the day-to-day operations of the cafe including team development, onboarding, training, and maintaining unparalleled quality control. Beyond this, I also oversaw profit and loss statements, completed weekly walkthroughs and brainstorming sessions with the general manager, and created and helped implement an in-depth sales tracking workbook across all locations. During my time here, Found Coffee was awarded Best New Cafe in Toronto, as well as Best Toronto Cafe - West End by the nationally recognized coffee group Th3rdwave. Show less