Danielle Voss, Msa Email & Phone Number

Waukegan, Il

Responsible for project to upgrade the current web platform. This included requirements gathering, participating in and managing meetings to discuss business process changes, answering questions to the 3rd party integration company, documenting current business processes, preparing for training, tracking requirements, and change management.Leads a team responsible for implementing ERP changes that will improve business productivity. Worked with the 3rd party designer responsible for quoting, coding, and moving changes into the QA and Production environment. Worked with the team to develop testing plans to test all changes through the QA environment prior to launching into production. Also responsible for ad hoc system updates and changes when processes are not working properly. Considered an expert in the Unix/Linux ERP.Lead on project to cleanse and improve customer master data. Cleansed 200,000+ records of master data including: addresses, job titles, phone numbers, fax numbers, and emails. Developed processes to maintain the integrity of the master data after cleansing.Worked on proposal to form an Account Services Team to assist in maintaining the data integrity in the ERP. Documented all system processes for Finance, Accounts Receivable, and Accounts Payable. Also developed SOP's for other departments including: DC Operations, Customer Care, and Technical Support. Documented all financial close processes and appropriate steps for completing all month end calculations and reporting.Main contact for an Internal Process Audit with corporate to identify opportunities throughout the business. Participated and offered insight across all departments during the process audit. Considered the business expert for all Financial processes.

Waukegan, Il

Manages Accounts Payable, Accounts Receivable, and Finance Teams. Responsible for the financial close each month, including booking Journal Entries, Asset Based Lending Reports, Inventory Reconciliation, Bad Debt Calculation and Reserve, Slow Moving Inventory Reserve Calculation, and Intercompany Reporting.Manages the Unclaimed Property process each year, both Internal and External financial audits, and Sales Tax Audits. Responsible for the budgeting of SG&A for multiple departments, in addition to being a resource for Cost Center Managers throughout the entire budgeting process. Familiar with SAP and BPC for reporting, and was on a team responsible for documenting business requirements and flow charts for an SAP integration.Converted Accounting Reporting processes to a paperless environment. Resource for all departments for system controls and segregation of duties. Responsible for annual budgeting process for multiple cost centers. Also a resource for the entire business regarding the budgeting process and best practices. Responsible for the budget spread by day and month that is reported to the Corporate office. Trained and assisted the Senior Accountant in all journal entries and reconciliations. Worked with Corporate counterparts to identify process improvements and calculations. Prepared analytics for large inventory buys to ensure that the appropriate amounts are being purchased at the correct movement class level. Responsible for analytics on obsolete inventory.

Waukegan, Il

Supervises Accounts Payable, Accounts Receivable, and Finance Teams. Responsible for the financial close each month, including booking Journal Entries, Asset Based Lending Reports, Inventory Reconciliation, Bad Debt Calculation and Reserve, Slow Moving Inventory Reserve Calculation, and Intercompany Reporting.Manages the Unclaimed Property process each year, both Internal and External financial audits, and Sales Tax Audits. Responsible for the budgeting of SG&A for multiple departments, in addition to being a resource for Cost Center Managers throughout the entire budgeting process. Familiar with SAP and BPC for reporting, and was on a team responsible for documenting business requirements and flow charts for an SAP integration.

Responsible for store opening and closing. Balanced register and managed bank deposits.Assisted in visual merchandising of each store. Responsible for scheduling associates to keep the store appropriately staffed, handled time off requests, and managed the schedule for the management team.Fostered an environment that encouraged associates to succeed in their sales goals daily. Reported daily sales to district manager, including explanations what factors contributed to the sales for that day.Responsible for receiving inventory twice a week, stocking the items in their appropriate places, cycle counts monthly, and full inventory counts twice a year. Also handled transfers of merchandise to other stores.

Handled the scheduling of a team of over 100 associates, including their daily hours and days off. Responsible for maintaining staffing daily at ride units so operation of the rides continued throughout the day. Managed the team leads for each unit to meet their goals daily. Resolved guest complaints when they were made and ensured that the end state was a positive experience for the guest. Managed daily ride inspections in both the morning and evening. Signed off on inspections performed by team leads.Handled the promotion and training of associates throughout the year. Worked with other supervisors in training to assist them with transitioning into their new role. This included allowing new supervisors to shadow activities throughout the day, observe associate coaching, and teach responsiveness to the situations that arose throughout the day.Interact with guests daily to ensure they receive the best experience possible.

Master'S Degree, Accountancy

Bachelor'S Degree, Business / Retail Management