Danielle Vroegh Email & Phone Number

San Antonio, Texas, United States

San Antonio, Texas Area

Courtyard/Fairfield Inn San Antonio Airport

Merrillville, Indiana

Merrillville, Indiana

Responsible for month end, daily/weekly reporting, Responsewise for outlet and sales, routing contracts (Tentative & Definite), reception, support for all sales managers and DOS, In the week for the week bookings.

Radisson Hotel Star Plaza, Merrillville

Assist Event and Sales Managers, route definite contracts, run Change Log report to keep BEOs up to date with changes, create menus for upcoming events, send out Daily Events and Event postings every day, record new Event Satisfaction Survey scores and comments.

Courtyard Merrillville

Checking in and out guests according to Marriott's professional standards. Handling customer complaints and concerns in a timely and effective manner.Encouraging the Marriott brand image and honoring VIP guests and rewards members. Analyzing and recording credit card transactions, rebates and reconciliations. Executing a 15-5 greeting practice during every shift.

Clarion Inn Merrillville

Continued responsibilities as a Guest Service Representative Assisted in the transition of ownership and brand image for the hotel

Merrillville, Indiana

Used QuickBooks and Excel to record financial transactions and monitor job costs and profitability. Act as a liaison between management and employees.

Saint John, Indiana

Executed sales and maintained customer satisfaction for a tuxedo rental for their wedding, dance or other special event. Helped with training for new employees.