Danielle Waddell, Mha Email & Phone Number

Cary, North Carolina, United States

The Community Outreach Manager is responsible for developing, implementing, and managing community outreach and retention strategies to achieve marketing and retention goals by focusing on member education, outreach and orientation.

North Carolina, United States

• Highly skilled at communicating with all levels of management, integrating diverse teams/perspectives around a shared vision. Proactive trouble-shooter skilled in delving into difficult situations and providing clear guidance and direction to the management team. • Inspiring leader with a talent for rallying a team around a vision, encouraging stretch-thinking, and creating a sense of intense urgency and focus that leads to breakthrough results. Thrive in a dynamic, energizing environment that requires strategic planning and execution.• Establish and facilitate a nurturing environment, collaborating with diverse community leaders and senior management teams to deliver quality healthcare services. Proven versatility to span the health sector, bringing a fresh perspective, new ideas, and keen management intuition to spot quality health services and influence the direction• Seasoned administrator offering an uncommon blend of creative and analytical talents and a results-proven ability to apply new ideas, resourcefulness, and innovation to propel organizations to the next level and overcome roadblocks. • Foster business relationships that promote healthcare education and continuous business growth; strong ability to cultivate and implement strategies that ensure compliance with regulatory (state/federal) and company policies and procedures for mitigating risks.

Greensboro/Winston-Salem, North Carolina Area

Successfully identified qualified candidates through various recruiting and sourcing strategies, resulting in improved quality of hires andreduced time to fill positions.• Managed job posting processes and worked closely with H.R. and hiring managers to attract the best candidates for open positions,resulting in improved quality of hires and reduced time to fill positions.• Created and distributed candidate offer letters and packets; updated New Employee Orientation with new hire information; conductedpre-employment paperwork and followed up with candidates throughout the process.• Managed new hire onboarding processes, coordinated orientation and 90/120-day performance evaluations resulting in successfulonboarding of new hires and improved quality of hires and reduced time to fill positions.• Consistently demonstrated ability to attract, recruit and onboard the most qualified and deserving candidates while ensuring a smoothand effective transition, ultimately positively impacting the organization.

Greensboro, North Carolina

• Managed employee and new hire files, ensuring compliance with Federal and State regulations, minimizing the risk of legal penalties and ensuring compliance with laws and regulations.• Improved the accuracy and accessibility of employee records by scanning records for retiring and terminated employees into the electronic records management system, OnBase.• Maintained employee records in the HRIS system and answered questions about employee files for disability and unemployment cases, streamlining the process and improving the efficiency of H.R. operations.• Collaborated with Compliance staff and Employee Partnership Managers to process unemployment claims, resulting in a smooth and efficient process for employees and the organization.• Completed employment verifications including, but not limited to, I-9 verifications using eVerify, ensuring compliance with immigration laws and regulations.• Partner with vendor (Iron Mountain) to handle records storage, retrieval, and disposal, resulting in a more organized and efficient system for managing employee records.• Conducted general human resources and clerical duties daily, assisting with audits and investigations, ensuring compliance with laws and regulations and maintaining accurate and up-to-date employee records.

Improved patient outcomes and care coordination by rendering technical patient care to assigned patients under the supervision of anR.N. and physician• Conducted assessments and basic management of medical, trauma and environmental emergencies and obtained and documented vitalsigns, 12-lead EKG, oxygen saturation, cardiac and glucose monitoring, and hearing/vision examinations, resulting in improved patientoutcomes and accurate documentation.• Provided high-level support to physicians with resuscitation and emergency airway procedures and guided patients on the proper usage ofmedical equipment, resulting in improved patient outcomes and education.

Greensboro/Winston-Salem, North Carolina Area

- Collaborated with a multidisciplinary care team to assist with care members enrolled in Medicaid services- Utilized innovative approach to maximize Medicaid benefits for clients in Guilford/Rockingham counties - Conducted health risk assessment evaluation to determine eligibility for clinical care management- Acted as liaison and member advocate between recipient/family, physicians and the care team - Ensured timely and effective communication in regard to recipient’s care- Educated members on enhanced pharmacy services - Coordinated updates as needed to the care plan for the recipient- Ensured all job responsibilities are carried out in compliance with HIPPA, State, and Federal regulations

Greensboro/Winston-Salem, North Carolina Area

Assisted Medicaid-eligible children in accessing comprehensive healthcare services, resulting in improved access to healthcare forunderserved populations.• Utilized reports generated in CMIS & N.C. Tracks to target children delinquent for screening/immunizations, resulting in theimproved participation rate for health screenings.• Facilitated consumer outreach and promoted awareness of N.C. Health check and Health Choices Programs, resulting in improvedawareness and participation in healthcare programs.

Bachelor'S Degree, Psychology

Master Of Healthcare Administration (Mha), Concentration: Public Health