Danielle Watson Email & Phone Number

Cambridge, United Kingdom

• Meet and greet clients
• Regularly update internal booking system, KX
• Conduct show rounds
• Deal with customer enquiries through responding to emails on ACT and over the phone, as well as walk in enquiries.
• Supported implementation of new filing system
• Support with site debt management

• My role here includes overseeing the day to day running of the front of house team, this includes both receptionists and conference assistants. I am line manager to 3 full time members of staff, 2 part time members of.
• I ensured the smooth handover of all reservations from the sales team to the front of house team
• Manage all online bookings received from online travel agents such as Booking.com
• Deal with customer enquiries throughout the day
• Create new reservations as required
• Check in and check out guests as required

Littleport, Cambridgeshire, United Kingdom

• Checking all time sheets for casual labour and ensure they are sent to the relevant Casual Labour Agency (i.e. G’s Hostel, or other external labour provider).
• Recording and monitoring of daily piece work earnings and hours for all growing and harvesting operations.
• Completion of Harvest Database to ensure easy analysis of crop harvested. Also, completion of tunnel yields at the end of each flush.
• Ordering, invoicing and raising purchase orders on behalf of all farm departments.
• Keeping employee training records up to date and secure, and ensuring that employees are always kept up to date with training course dates throughout the year.
• Putting together reports, preparing paperwork, attending and taking notes, and producing and circulating minutes of various meetings.

• The House Collection were a small group of boutique hotels. Whilst working here I had the opportunity to work in both hotels in the group and even assisted in opening one of the properties, something which I feel.
• Organising the day by setting up the morning meeting
• Working through a checklist
• Making reservations by telephone, email or walk in guests
• Dealing with customer complaints efficiently
• Sending written confirmations to guests

I worked as a sales assistant at Claire's Accessories through University holidays

Isleham, Cambridgeshire, United Kingdom