Danielle Webb Email & Phone Number

Atlanta, Ga, Us

Atlanta, Ga, Us

United States

Atlanta, Georgia, United States

Administered all recruitment activities for assigned territories, positions, and industries. Managed a portfolio of 200+ vacant positions consisting of exempt and nonexempt roles. Implemented recruiting and marketing strategies and ensured business hiring goals were met while meeting and exceeding time to fill expectations. Enhanced recruitment outcomes through the use of innovative sourcing techniques that built and maintained a pipeline of talent. Directed a weekly reporting procedure and facilitated strategy calls with senior management and HR to heighten management’s involvement for the recruitment activity. Extended 300+ offers year over year while reducing recruitment costs by identifying traditional and non-traditional ways to source candidates via social media, email campaigns, referrals, trade shows, and job fairs. Frequently analyzed recruitment needs in order to create action plans to quickly fill direct hire, temporary, and permanent positions. Redesigned critical processes impacting the operation to align with industry standards for ad placement, candidate sourcing, and interviewing.

Dunwoody, Georgia, United States

Partnered with departmental members to handle aspects of business development initiatives and functions ranging from recruitment, onboarding, and local marketing. Provided comprehensive and strategic services to grow candidate pipeline, recruiting initiatives, and organizational development. Provided consultative partnerships with organizational leaders to ensure matrixes and goals were met. Frequently analyzed recruitment needs in order to create action plans to quickly fill open positions.Seamlessly developed and executed recruitment strategies; resulting in an increase in candidate inquiries, prescreens, and job placement. Yielding 200 filled electrical positions within 18 months. Contributed to increased marketing through the enhancement of strategic social media marketing and networking. Oversaw concurrent projects to include cultivating vendor partnerships, monitoring KPIs, and increasing business revenue.

Atlanta, Georgia, United States

Delivered customer service, logistics management, and business office support to enhance operations. Ensured positive customer experience by spearheading trouble shooting of purchases, handling inventory management inquiries, and orchestrating product sells. Analyzed inventory, answered phones, and executed strategic product planning. Maintained a consistent level of accuracy when receiving, reviewing, and resolving discrepancies within customers via email and phone. Consistently coordinated the resolution of 200+ customer complaints per day. Ranked in top 10% of Customer Service Representatives for exceeding call time handling expectations. Aided in the reduction of customer hold time by 15% by revamping and revising customer service templates used within the department that served beneficial in delivering concise and accurate information. Implemented a file system that created a more organized department and aided in increased communication and information sharing.Trained new hires on computer lookups to ensure all employees were able to determine product location and/or description.

Marietta, Georgia, United States

Managed new member enrollment into specific healthy programs. Responsible for analyzing pregnancy programs, verifying eligibility, processing enrollment, and following up with insurance providers. Verified data, handled records, set up and managed files, and performed data entry. Served as liaison between members and healthcare programs. Assisted with general program marketing and educational strategies. Recognized for consistently exceeding departmental goals; resulting in being selected to lead, manage, and execute several concurrent high impact events and projects while producing over 100+hires per month. Led various committees; resulted in the enhancement and improvement of new member enrollment processes. Developed strategic phone scripts and email templates for internal use in a fast pace environment.Revamped and redesigned policy forms; improved maintenance of electronic documentation. Kept policy files and Excels folders updated.