Danielle White Eagle Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

Calgary, AB

When I worked in this position, it was my job to know our programs inside and out to advise prospective students. I advised students on their program and career options to support lifelong learning. I was the business champion of certificate enrollment. I supported students during the entirety of their certificate program from enrollment to graduation..

Calgary, Alberta

My greatest accomplishment in this role was officially launching the Peer Social Justice Education program. This was the first time the program had been offered at MRU. After a short three months of strategic planning, the program launched successfully with a team of 8 Peer Educators. In this role, I manage several projects, including Peer-facilitated.

Calgary, Canada Area

As the first Front Desk Receptionist in the newly integrated Office of Campus Equity and Meaningful Inclusion at MRU, I created templates for office procedures such as opening and closing duties. I created a brand new resource table for students to access in a less intimidating space outside of the office. The resource table was received with positive.

Vancouver, Canada Area

One of my greatest accomplishments in this role was strategizing our budget usage to save $9500, which was approximately 20% of the program's total operating budget. I also made decisions that led to a 100% increase in the number of student drop-ins, including moving the service to a new space and improving marketing techniques.- Supervised a team of 45.

Vancouver, Canada Area

- Organized 40-hour weekly shift schedules and calendar of events for 55 volunteers- Assisted Coordinator with logistics for over 150 hours of volunteer training sessions- Arranged and distributed meeting agendas and recorded meeting minutes for bi-weekly staff meetings- Demonstrated highly detailed knowledge of on and off-campus resources

Vancouver, Canada Area

As a Customer Service Representative in the Reservations Office, I responded to over 800 guest inquiries by email, telephone, and in-person. I booked hundreds of guest reservations using Opera Software and organized guest data gathered from third-party travel websites including Expedia and Hotels.com. Notably, I received feedback from managers and guests.

Vancouver, Canada Area

I was responsible for booking appointments for over 250 patients and managing appointment schedules for 2 physiotherapists and 1 acupuncturist. I am responsible for carrying out administration duties such as telephone reception, printing, and emailing in order to streamline office operations. We are currently working on compiling personal data for over.

At CPMS my principal responsibilities included client service coordination, telephone reception, implementing and maintaining organizational filing systems, and data management. During my employment at CPMS my role shifted to include many additional responsibilities including program logistics coordination, executive assistance, booking travel.

In this position I was principally responsible for providing exceptional customer service and promoting positive customer relations. I processed orders and took customer payments using a Point of Sale (POS) system and a standard cash register. I conducted opening and closing duties including daily cash-in/cash-out procedures. I communicated detailed.

In this position I acted as the first point of contact with customers as they walked through the door. I was responsible for greeting and seating guests while establishing a warm and positive atmosphere. I was in charge of organizing seating charts and waitlists. I was often trusted to lead the hostess team without additional supervision. I assisted.

At La Pachanga Latino Restaurant I was responsible for greeting and seating guests while providing attentive customer service. I answered questions regarding menu items and addressed dietary concerns. I promoted Latin food and culture at various events and festivals throughout the city. I also provided managerial support for tasks including payroll.

Bachelor Of Arts (B.A.), Psychology

Activities and Societies: AMS Speakeasy, Psychology Student Association (PSA), Sociology Student Association (SSA)

Master Of Counselling, Counseling Psychology

Bachelor Of Arts (B.A.), Psychology And Sociology

Activities and Societies: The Palliser Club

High School Diploma