Danielle Whiteley
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Danielle Whiteley Email & Phone Number

Senior Leader—Customer Experience, Account Management & Operations | Focus on Growth Strategies ✦ People-First Partnerships (Clients &Team) ✦ Operational Scalability ✦ Financial Stewardship at Broadway San Diego
Location: San Diego Metropolitan Area, United States, United States 7 work roles 3 schools
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Current company
Broadway San Diego
Role
Senior Leader—Customer Experience, Account Management & Operations | Focus on Growth Strategies ✦ People-First Partnerships (Clients &Team) ✦ Operational Scalability ✦ Financial Stewardship
Location
San Diego Metropolitan Area, United States, United States
Company size
20 employees

Who is Danielle Whiteley? Overview

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Danielle Whiteley is listed as Senior Leader—Customer Experience, Account Management & Operations | Focus on Growth Strategies ✦ People-First Partnerships (Clients &Team) ✦ Operational Scalability ✦ Financial Stewardship at Broadway San Diego, a company with 20 employees, based in San Diego Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Danielle Whiteley.

Danielle Whiteley previously worked as Patron Services Manager at Broadway San Diego and Director of Live Performance at Road Rebel Global. Danielle Whiteley holds Bachelor Of Arts (B.A.), Rhetoric And Composition/Writing Studies from Oakland University.

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Broadway San Diego

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Profile bio

About Danielle Whiteley

A passion for work. A commitment to clients. Engagement of teams and talent. Fostering of relationships and growth.Throughout my career as an entrepreneurial business strategist, I have thrived on driving company growth while supporting entertainment programming. As a Director of Customer Experience and Operations, I continually build and cultivate environments that deliver best-in-class client/ guest service, dedicated customer support, and consultative business partnerships. An integral and personally fulfilling part of my role has been to lead, coach, and mentor teams of direct reports and foster inclusive, supportive, and productive work cultures. I take pride in being a catalyst for assessing team capabilities,inspiring talent and promoting innovative and collaborative problem-solving.Reach out to learn more!CAREER SNAPSHOT:✦ Outlining How/ Where to Win/Invest—$3M+ Revenue | 200 Accounts | Tailed Client Plans | Pipelines | Branding✦ Leading Global Customer Relationships—65% of Business | Retention & Engagement | Pricing | Negotiations✦ Driving People & Team Growth—Management of Team of 25 | GM Advisement | Internal Division Leader Collaboration✦ Being a Trusted Community Partner—Industry Spokesperson (Broadway League) | Sales Trainer (Key Hotels)✦ Vetting an Organization’s Ability to Scale—Firm-Wide Training | SLAs | KPIs | Service Models | Remote Work | Processes

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Danielle Whiteley's current company

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Broadway San Diego
Broadway San Diego
Senior Leader—Customer Experience, Account Management & Operations | Focus on Growth Strategies ✦ People-First Partnerships (Clients &Team) ✦ Operational Scalability ✦ Financial Stewardship
san diego, california, united states
Website
broadwaysd.com
Employees
20
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7 roles

Danielle Whiteley work experience

A career timeline built from the work history available for this profile.

Patron Services Manager

Current
Broadway San Diego

San Diego Metropolitan Area

Oct 2024 - Present

Director Of Live Performance

Road Rebel Global

San Diego, California, United States

Served as Director of Live Performance, facilitating housing (hotels, apartments, homes), air (commercial, charter, private), and ground transportation (coaches, car, sedan) for the biggest names in entertainment and sport.FOCUS AREAS:Business Development ✦ Growth Strategies ✦ Account Management ✦ Tailored Client Plans ✦ High-Touch Client Support ✦ Client.

May 2022 - Jun 2024

Operations Manager

Road Rebel Global

San Diego, California

Firm-Wide Operations Leader & Senior Manager of Live Performance Accounts. Selected to reengineer operations across all of Road Rebels divisions including Live Performance, Film/TV, and Sportswhile managing the Live Performance team of 15. Included development/ implementation of training and division-specific KPIs.FOCUS AREAS:Operational Excellence ✦.

Jan 2020 - May 2022

Senior Manager, Live Performance Accounts

Road Rebel Global

San Diego, California

Oversaw in addition to housing, all travel logistics for Live Performance clients including air and ground. Managed a 6-10-person team responsible for 150 unique client relationships while supporting 10 major personal accounts.FOCUS AREAS:Strategic Growth ✦ High-Touch Client Relationships ✦ Customer Success ✦ Global Partner ✦ Revenue Growth ✦ Team.

May 2019 - Jan 2020

Housing And Contract Account Manager - Live Performance Accounts

Road Rebel Global

San Diego, California

Arranged housing for high-profile clients across the U.S. and Canada focusing on client satisfaction, positivity, and professionalism under pressure.FOCUS AREAS:Major Account—Trusted Client Advisor ✦ Solutions-Oriented Relationships ✦ Deal Negotiation ✦ Project Management ✦ Cross-Functional Partnerships ✦ Hotel Partnerships ✦ Contract ManagementKEY.

Nov 2013 - May 2019

Management Assistant

Enterprise

Greater San Diego Area

■ Emerald Aisle Specialist, National Car Rental■ Management Assistant &Trainee, Enterprise Rent-A-CarFOCUS AREAS:Client Excellence ✦ High-Touch Customer Service (Premier Clients) ✦ Inventory Management ✦ Cross-Functional PartnershipsKEY ACCOMPLISHMENTS:✦ Earned 11 Top Performance Awards.✦ Provided professional, superior, friendly, & efficient service.

Sep 2011 - Nov 2013
Team & coworkers

Colleagues at Broadway San Diego

Other employees you can reach at broadwaysd.com. View company contacts for 20 employees →

NR Nicole Ries Nicole Ries Colleague at Broadway San Diego San Diego, California, United States, United States View → CH Christann Heideman Christann Heideman Colleague at Broadway San Diego Santee, California, United States, United States View → CC Courtney Carreon Courtney Carreon Colleague at Broadway San Diego Huntsville, Texas, United States, United States View → SC Sol Castillo Sol Castillo Colleague at Broadway San Diego San Diego County, California, United States, United States View → PB Pam B Pam B Colleague at Broadway San Diego San Diego County, California, United States, United States View → MM Margot Maginn Margot Maginn Colleague at Broadway San Diego San Diego, California, United States, United States View → PD Paul Dallas Paul Dallas Colleague at Broadway San Diego United States, United States View → MH Mark Hogan Mark Hogan Colleague at Broadway San Diego Oceanside, California, United States, United States View → VD Vanessa Davis Vanessa Davis Colleague at Broadway San Diego San Diego, California, United States, United States View → PB Pamela Boyd Pamela Boyd Colleague at Broadway San Diego San Diego, California, United States, United States View →
3 education records

Danielle Whiteley education

Education record

Rochester High School
FAQ

Frequently asked questions about Danielle Whiteley

Quick answers generated from the profile data available on this page.

What company does Danielle Whiteley work for?

Danielle Whiteley works for Broadway San Diego.

What is Danielle Whiteley's role at Broadway San Diego?

Danielle Whiteley is listed as Senior Leader—Customer Experience, Account Management & Operations | Focus on Growth Strategies ✦ People-First Partnerships (Clients &Team) ✦ Operational Scalability ✦ Financial Stewardship at Broadway San Diego.

Where is Danielle Whiteley based?

Danielle Whiteley is based in San Diego Metropolitan Area, United States, United States while working with Broadway San Diego.

What companies has Danielle Whiteley worked for?

Danielle Whiteley has worked for Broadway San Diego, Road Rebel Global, Enterprise, and Rochester Avon Recreation Authority.

Who are Danielle Whiteley's colleagues at Broadway San Diego?

Danielle Whiteley's colleagues at Broadway San Diego include Nicole Ries, Christann Heideman, Courtney Carreon, Sol Castillo, and Pam B.

How can I contact Danielle Whiteley?

You can use AeroLeads to view verified contact signals for Danielle Whiteley at Broadway San Diego, including work email, phone, and LinkedIn data when available.

What schools did Danielle Whiteley attend?

Danielle Whiteley holds Bachelor Of Arts (B.A.), Rhetoric And Composition/Writing Studies from Oakland University.

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