• Providing cover/back up for Credit Control duties to ensure efficient operation of multi-skilled office environment.• Prepare and create despatch notes for orders raised.• Manage obligations to suppliers, customers.• Process bank deposits.• Prepare, send and store invoices.• Contact clients and send reminders to ensure timely payments.• Identify and address discrepancies.• Report on the status of accounts payable and receivable.• Update internal accounting databases and spreadsheets.

Processing workbooks, times sheets and operational correspondence to cover the business needs in timely manner/or to the specified SLA/business rules. Providing data updates and data administration with regards to the relevant software systems, including ECHO. Understanding the specific sites administration needs and requirements and being able to execute any relevant administration tasks. Providing cover/back up for operations administration duties to ensure efficient operation of multi-skilled office environment. Maintaining of the “MIMS/ECHO” databases. Maintaining collection rounds & service information. To assist in the implementation of new collection services & the re-organisation of existing services. To provide support & advice to Veolia ES Sheffield Ltd staff with issues relative to computer based software such as Microsoft Word, Excel & Access. Assisting and welcoming visitors at Lumely Street and at the open day for the ERF (Energy Recovery Facility). Providing relevant documentation for contractual requirements. To collate and provide container information to support the month end bill, for the municipal, clinical, churches & charities services. Producing relevant crew sheets for the Clinical Round.

• Maintaining of the “Sheffield Bins/MIMS/ECHO” databases.• Maintaining collection rounds & service information.• To assist in the implementation of new collection services & the re-organisation of existing services.• To assist & provide cover for the Service Development Officer & the Performance Officer in the provision of contractual information.• To collate and analyse “Bins Census” data along with any subsequent amendments to the database & collection rounds.• To assist where required in the production & distribution of replacement Blue & Green Bin collection calendars.• To provide support & advice to Veolia ES Sheffield Ltd staff with issues relative to computer based software such as Microsoft Word, Excel & Access.• Promoting Veolia by assisting on the MIU (Material Information Unit), answering general public questions and queries about various waste issues.• Assisting and welcoming visitors at the open day for the ERF (Energy Recovery Facility).

• Organising the production and distribution of replacement Blue and Green Bin collection calendars to relevant households.• Assisting in the distribution of replacement calendars and letters to households subject to changes in their collection service.• Liaising as necessary with other service areas, such as Marketing & Communication.• Generating and amending information via the Veolia (in house) database to provide information for distributing calendars or any other communications with households in the City.• Assisting in any other communications exercises as and when required.• Various administration duties and support to other departments.• Assist and cover the Service Development Officer and the Systems Technician in the maintenance of databases, collection rounds and services including identifying property locations on maps and plans to determine required collection rounds.• Analysis of Green Bin Participation and other surveys.• Maintaining, amending and organising the Clinical Database and Round Books in the absence of the Service Development Officer. • Liaising with outside agencies, as required.

• Maintain a tidy and professional reception environment, duties included greeting all visitors to the office, ensuring that they follow the signing in/out procedure and serve refreshments.• Answer all incoming telephone calls, connecting them swiftly and politely to the appropriate person.• Sort and log all incoming post and distribute to its correct destination. Log and frank all outgoing mail for postal collection.• General support in organising internal training events.• Provide typing and general administrative support to other personnel as required.• Training other receptionists as required.• Responsible for updating office procedures.

• Reporting to the Managing Director and Financial Director.• Managing and maintaining electronic diaries.• Collating director’s reports and compiling Board papers.• Design and implement new correspondence system.• First point of contact for the Managing Director and the Financial Director.• Providing general administration support.

• Manage day to day operation of Administration and Reception Department.• Mentoring, providing training to other members of staff on office IT Systems.• Managed filing consisting of combined electronic and paper systems.• Typing and word processing of correspondence and specialist documentation for all staff.

• Responsible for all reception duties and company electronic filing system.• Organising diary for Chief Executives and Senior Managers of company.• Maintaining database of customer information.• Provided administrative back-up to ensure efficient operation of multi-skilled office environment.• Assistant administrator for computer network system (Window NT – Microsoft Office).

• Maintaining the property database.• Production of sales literature and maintaining property files.• Computer packages, Microsoft Access and Microsoft Office.