Danielle Wright Email & Phone Number

Toongabbie, New South Wales, Australia

• Administration of the Product Complaints and Field Actions process, including and not limited to;
• Ensures complaints received are logged correctly and entered into the complaints database as applicable;
• Acknowledge receipt of complaint, and closure as applicable;
• Coordinates the complaints resolution process. This includes coordinating any root cause investigations with the manufacturing sites and ensuring that relevant stakeholders are involved.
• Follow up with manufacturing facilities, technical services and compounding for additional information to ensure complaint closure.
• Monitors for recurring trends and implementing continuous improvement to manufacturing and distribution processes.

Toongabbie, Sydney

Toongabbie, Sydney

North Ryde, Sydney