Danielle Wu Email & Phone Number

Adelaide, Australia

Adelaide, Australia

· Acting as a responsive first point of contact to handle enquiries and an administration officer to provide administrative support to the business, including coordinating meetings, following up of action items, finance administration (financial transactions, invoicing and monitoring), travel coordination, processing application paperwork, maintaining and updating contracts and CRM database, providing timely and accurate information to stakeholders, resolving stakeholder enquiries, managing high volume calls and emails, developing SOPs, ensuring compliance with business policies and accreditation requirements· Coordinating Chinese/Korean certification programs, from liaising with agents and clients, quoting, following-up, paperwork collation, meeting coordination to contract and certificate management, building and maintaining positive, professional working relationships with stakeholders· Providing administrative support to visiting professionals by preparing itineraries, arranging travel, accommodation, preparing supporting documents for meetings, minute taking during the meeting, preparing meeting summary and following up on action items· Working cooperatively and collaboratively in the team, liaising with cross-department colleagues, performing multi-disciplined tasks and ensuring shared goal in a changing environment is achieved· Participating in marketing strategies to raise the business's profile and update company website and providing Chinese/English interpretation and translation for management meetings, industry-leading events, marketing promotion (brochures, name cards), and legal documents (bilingual contract review & contract management)

Swan Hill, Victoria

a customer-focused agronomic and financial consultancy• Involved in the whole process of strategic farm management for clients from planning to harvesting, and gross margin analysis· Worked with initiative and took charge of office administration work in the team with strong IT Skills, including operating multiple systems to keep track with workflow of paddock visit and research projects on ecology, plant and soil biology, managing CRM databases systematically, soil testing data entry and tabulation, paperwork compilation, general filing, updating and maintaining records confidentialityAchievements:· Gained recognition for reliability and ability to learn fast, have high level of organization skills, accuracy and efficiency, deliver high-level customer service, work with stakeholders from all levels in a dynamic and fast changing environment· Supported the management to liaise with stakeholders and managed workshops and events, such as setting up events on Eventbrite, sending invitations, preparation of supporting documents, minute taking, venue booking and travel coordination, preparing presentation, processing event registrations, supporting in the sales of the service offerings on-site, catering, following up of post-meeting actions· Assisted and attended client meetings, industry workshops and events, provided sales support and responsible for venue setup, photography and video shooting

Education record

Advanced Diploma Of Translating (Chinese/English Both Directions)

Bachelor Of Agricultural Sciences, High Distinction Average (Gpa 6.625 Out Of 7.0)

Academic Awards and Achievements 2014 Gawler Agricultural, Horticultural & Floricultural Society Silver Medal 2013 Daniel Livingston Prize.