Danielle X. Email & Phone Number

Des Moines, Ia, Us

Provide support to our Logistics and Mobile teams under the Field Services department by organizing travel arrangements and maintaining documentation for our the department. • Track photos and light levels specific to each project • Assist with Mobile surveys• Review and approve FS Wells Fargo monthly expense reconciliation• Provide support to Technicians with project, computer and paperwork related issues• Help with on-boarding and training of new Technicians• Assist in… Show more Provide support to our Logistics and Mobile teams under the Field Services department by organizing travel arrangements and maintaining documentation for our the department. • Track photos and light levels specific to each project • Assist with Mobile surveys• Review and approve FS Wells Fargo monthly expense reconciliation• Provide support to Technicians with project, computer and paperwork related issues• Help with on-boarding and training of new Technicians• Assist in fulfilling credential information for technicians to gain access to required project sites• Develop and maintain various Excel and Word forms/spreadsheets• Develop and send out FS/Mobile Newsletter to Musco internal departments• Create and update project maps for all FS Requests• Maintain Mobile event schedule• Assist Lead Coordinator with large Mobile projects – (i.e. binders, credentials, apparel, etc.)• Other duties as assigned Show less

• Provide inbound customer support by phone or email. • Log inbound calls for reporting and billing purposes. • Assess urgency and priorities before handling or redirecting calls. • Train and educate new customers and team members in the use of Control-Link. • Monitor and provide troubleshooting assistance to customers to conclude issues that can occur with lighting schedules and lighting systems. • Assist in creating training guidelines to improve the process and adjustment… Show more • Provide inbound customer support by phone or email. • Log inbound calls for reporting and billing purposes. • Assess urgency and priorities before handling or redirecting calls. • Train and educate new customers and team members in the use of Control-Link. • Monitor and provide troubleshooting assistance to customers to conclude issues that can occur with lighting schedules and lighting systems. • Assist in creating training guidelines to improve the process and adjustment of new team members. Show less

Ellsworth

• Coordinated drivers, vehicles and routes to provide a responsive service to the company's customers.• Provided authentic and positive service to establish and maintain relationships with customers.• Composed and executed procedures, goals, and objectives to meet contracted agreements.• Conducted staff meetings concerning personnel policies, logbooks, and adjustments to procedures.• Fulfilled all duties of previous position as admin assistant.

Ellsworth Ia

• Carried out administrative support to the Operations Manager• Secondary support for head office in areas of document preparation and presentations to employees. • Created literature and assisted with staff meetings regarding benefit programs, policies, logbook regulations, and procedure reminders. • Screened resumes submitted to our terminal location. • Managed purchases and provided spreadsheets of inventory to assist main office with records.