AeroLeads people directory · profile
Danielle Zisa Email & Phone Number
Founder
at
Non-Profit Organization - Confidential
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Founder
Location
Pompton Plains, New Jersey, United States
Who is Danielle Zisa? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Danielle Zisa is listed as Founder at Non-Profit Organization - Confidential, based in Pompton Plains, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Danielle Zisa.
Danielle Zisa previously worked as Head of Customer Experience at Genedx and Head of Customer Experience at Genedx (Formerly Sema4). Danielle Zisa holds Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services from William Paterson University Of New Jersey.
Company email context
Email format at Non-Profit Organization - Confidential
This section adds company-level context without repeating Danielle Zisa's masked contact details.
Non-Profit Organization - Confidential
Review company-level records connected to Danielle Zisa before choosing the right outreach path.
Profile bio
About Danielle Zisa
At GeneDx, our customer experience team has thrived under my leadership, witnessing a 25% reduction in customer inquiries and achieving savings of $1M through strategic restructuring and operational enhancements. This journey has been propelled by leveraging Six Sigma methodologies and a relentless focus on client relations and sales effectiveness.Our success is marked by substantial product volume growth, with increases of 42%, 51%, and 87% across key product lines, and a significant boost in team productivity. In collaboration with my colleagues, we have fostered a high-performance culture that resonates with GeneDx's commitment to excellence and client satisfaction.
Current workplace
Danielle Zisa's current company
Company context helps verify the profile and gives searchers a useful next step.
Non-Profit Organization - Confidential
AeroLeads page
7 roles · 26 years
Danielle Zisa work experience
A career timeline built from the work history available for this profile.
Head Of Customer Experience
Apr 2019 - Feb 2024
Head Of Customer Experience
Genedx (Formerly Sema4)
- Spearheaded multidisciplinary teams across Triage, Customer Service, Customer Success, and Billing, enhancing internal reporting mechanisms and accelerating test turnaround times. Championed the shift to an onshore.
- Achieved a 25% decrease in customer inquiries within three months through meticulous strategic planning and team restructuring.
- Boosted team productivity by 85% by adopting a data-driven goal-setting approach that enabled precise analysis and tailored performance targets.
- Secured savings of $1M in logistical service fees within the first quarter by optimizing operations and negotiating strategic vendor contracts.
2019 - 2024
~5 yrs
Head Of Customer Experience
- Engineered growth in market share and unlocked new business opportunities by refining client service, and customer success engagement strategies. Overhauled a struggling department, driving remarkable increases in.
- Escalated client satisfaction ratings significantly, achieving scores of 9 for promoters and 7 for passives within a year, through the strategic integration of client service and customer success teams.
- Propelled product volume growth by 42%, 51%, and 87% across three product lines within eight months, demonstrating strategic insight and leadership.
- Established and led an internal sales team that boosted annual recurring revenue by $2M through strategic sales initiatives and team synergy.
2019 - 2024
~5 yrs
Senior Director Of Client Experience
Coopersurgical Fertility Solutions (Formerly Reprogenetics)
- Revolutionized patient and client experiences by overseeing strategic operations across Logistics, Quality Control, Account Management, and Customer Service. Integrated cutting-edge CRM tools with informational.
- Reduced call handle times to under 30 seconds by implementing a robust call monitoring framework and rotational teams focused on high inquiry volumes.
- Enhanced customer service efficiency and facilitated a 35% resolution of customer inquiries within the first six months through an innovative onboarding package, unifying all support teams across U.S. and Europe, and.
- Integrated an external customer service and billing team into the CooperSurgical/CooperGenomics framework, ensuring uninterrupted business continuity and enhancing service delivery.
- Led the East Coast region to exceed sales targets, securing $1M in recognized volume within a year through strategic market engagement.
- Developed and directed a team of over 30 customer support representatives to streamline all internal operations.
2013 - 2019
~6 yrs
National Head Of Business Development
The New Institute
2005 - 2013
~8 yrs
Head Of Growth
2000 - 2005
~5 yrs
2 education records
Danielle Zisa education
Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services
Bachelor Of Science - Bs, Registered Nursing/Registered Nurse
FAQ
Frequently asked questions about Danielle Zisa
Quick answers generated from the profile data available on this page.
What company does Danielle Zisa work for?
Danielle Zisa works for Non-Profit Organization - Confidential.
What is Danielle Zisa's role at Non-Profit Organization - Confidential?
Danielle Zisa is listed as Founder at Non-Profit Organization - Confidential.
Where is Danielle Zisa based?
Danielle Zisa is based in Pompton Plains, New Jersey, United States while working with Non-Profit Organization - Confidential.
What companies has Danielle Zisa worked for?
Danielle Zisa has worked for Non-Profit Organization - Confidential, Genedx, Genedx (Formerly Sema4), Sema4, and Coopersurgical Fertility Solutions (Formerly Reprogenetics).
How can I contact Danielle Zisa?
You can use AeroLeads to view verified contact signals for Danielle Zisa at Non-Profit Organization - Confidential, including work email, phone, and LinkedIn data when available.
What schools did Danielle Zisa attend?
Danielle Zisa holds Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services from William Paterson University Of New Jersey.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial