Bd Technology And Operations Manager
Current- Manages and serves as the subject matter expert for InterAction, the firm’s client relationship management database (CRM)
- Advocates for widespread CRM adoption among end-users, emphasizing its benefits, and offers training and support
- Creates and manages targeted event and mailing lists
- Manages Vuture, the firm’s emarketing platform, and its templates.
- Generates post-send email campaign reports with analytics and recommendations for future mailings
- Formulates Standard Operating Procedures (SOPs) and streamlines internal processes, introducing enhancements to improve overall efficiency