Danielle Afram Email & Phone Number

Bethesda, Maryland, United States

• Formerly Robert Philipson & Company
• Respond to emails and other correspondence to facilitate communication and enhance business processes.
• Compose internal memos and external correspondence for senior management and review all documentation to eliminate errors.
• Interact with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Perform general office duties, including answering multi-line phones, and routing calls and messages.

Germantown, Maryland

• Schedule appointments for new and existing patients, factoring in provider availability and scheduling loads.
• Maintain and manage patient records in compliance with security regulations.
• Prepare claim forms and predetermination for dental insurance and book patient appointments using Dentrix software.
• Verify benefits and work with insurance companies to obtain payments and resolve issues.
• Post all insurance and patient payments and reconcile payments at the end of the day.

Bethesda, Maryland

• Oversaw all front desk operations in a fast-paced environment with an eye for staff productivity and operational efficiency.
• Trained new staff on correct procedures, performance strategies and medical billing programs and data entry software.
• Resolved patient issues in a timely and professional manner with knowledgeable and friendly service.
• Held quarterly office meetings with staff to answer questions, resolve issues and keep employees informed of changes.
• Verified benefits and worked with insurance companies to obtain payments.

Bethesda, MD

• Collected copays and verified insurance benefits, both vision and medical.
• Updated patient personal information in the EHR.
• Answered phones, sent faxes and check patients in and out.
• Entered insurance claims and created remittances for payments received by insurances.
• Followed up with insurance companies on denied claims.

Bachelor'S Degree, Business Administration

Associate'S Degree, Business

Associate'S Degree, Early Childhood Education