Danielle Afram Email & Phone Number

Bethesda, Maryland, United States

Formerly Robert Philipson & Company• Respond to emails and other correspondence to facilitate communication and enhance business processes.• Compose internal memos and external correspondence for senior management and review all documentation to eliminate errors.• Interact with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.• Perform general office duties, including answering multi-line phones, and routing calls and messages.

Germantown, Maryland

• Schedule appointments for new and existing patients, factoring in provider availability and scheduling loads.• Maintain and manage patient records in compliance with security regulations.• Prepare claim forms and predetermination for dental insurance and book patient appointments using Dentrix software.• Verify benefits and work with insurance companies to obtain payments and resolve issues.• Post all insurance and patient payments and reconcile payments at the end of the day.

Bethesda, Maryland

• Oversaw all front desk operations in a fast-paced environment with an eye for staff productivity and operational efficiency.• Trained new staff on correct procedures, performance strategies and medical billing programs and data entry software.• Resolved patient issues in a timely and professional manner with knowledgeable and friendly service.• Held quarterly office meetings with staff to answer questions, resolve issues and keep employees informed of changes.• Verified benefits and worked with insurance companies to obtain payments.

Bethesda, Md

• Collected copays and verified insurance benefits, both vision and medical.• Updated patient personal information in the EHR.• Answered phones, sent faxes and check patients in and out.• Entered insurance claims and created remittances for payments received by insurances.• Followed up with insurance companies on denied claims.

Bachelor'S Degree, Business Administration

Associate'S Degree, Business

Associate'S Degree, Early Childhood Education