Accomplished Music Executive with extensive experience in the music industry, particularly in R&B and Traditional Gospel. Successfully transitioned from a celebrated career in music production and television to corporate leadership. Proven track record in breaking new artist into the industry, coordinating tours globally, and orchestrating high-profile events. Adept at negotiating deals with major labels and driving strategic initiatives to expand the artist and labels presence worldwide.

Managed a team of 14 Quality Auditors and presented with Subject Matter Expert responsibilities, I served and the lead facilitator on CMS National Calibration calls and sessions for all BCC Call Centers.here I would provide guidance, leadership, and direction to stakeholders and internal teams through calibration sessions, team meetings, and training sessions that would Impact service delivery at 100% and performance at the organizational level with a specific focus on Medicare from 2006-2009.Provided enterprise wide performance management expertise in support of the Quality Analysts, ensuring that they meet team and organizational performance goals.Quarterly travel to all 6 BCC sites for process improvements monitoring and evaluations