Danielle Amann-Stewart Email & Phone Number

St. Louis, Mo, Us

St Louis, Missouri, United States

• Assists with the financial administration of the department including budget management and executing/coordinating for sponsored funds, along with management of space system.• Updates forecasts and revenue for the financials in the post program analysis spreadsheets. • Conducts ongoing analyses on revenue, costs, and overall financial trends to develop strategic goals. • Prepare and review contracts for custom business. • Manages award and submission reporting for sponsored funds, including forecasting. • Running reports within Workday and Cognos to create dashboard information. Assists with monthly, quarterly and annual department reports and updating and managing space system.

• Coordinated staff services, interoffice activities, schedules, programs, and related administrative needs for 8 executives. • Administered/prepared reports, minutes, correspondence, and administrative materials required for the direction of the section. Includes assistance with expense reimbursement requests, and working with scheduling systems. • Maintained all department keys, locks and mailboxes. Monitored level of office supply inventories, coordinated ordering and distribution of supplies and handled problems concerning material received. • Assisted with data acquisition for a variety of reports as needed, developed occasional reports, implemented financial monitors, cost transfers, and payroll/purchasing processing.

• Coordinated various programs such as the Service Scouts program, Secret Shopper program, and Employee programs for the event staff employees.• Managed two interns throughout their nine-month academic program. • Answered guest inquires about Busch Stadium and Busch Stadium policies. • Read guest service emails, phone calls, and letters, understanding the issues, and responding or directing to appropriate contact.• Coordinated, scheduled, and trained a staff of 15 on lost item inquiries and return of found items.

Greater St. Louis Area

•Answering guest inquires about Busch Stadium and Busch Stadium policies.•Reading guest service emails, phone calls, and letters, understanding the issues, and responding or directing to appropriate contact.•Coordinate, schedule, and train a staff of 15 on lost item inquiries and return of found items. •Assist event staff in various programs such as, Service Scouts program, Military Retiree Flag program, and Employee programs.•Schedule and coordinate over 60 volunteers per game as part of our St. Louis Cardinals Green Team.•Facilitate field visits during batting practice as a guest service resolution.

•Sell season ticket plans, multi-game ticket packs, all-inclusive and group tickets through daily outbound and inbound phone calls and email leads. •Prospect and research new sales leads. •Work in tandem with the Season Ticket, Premium, and Group Sales departments. •Coordinate with Ticket Services to respond to customer inquiries and resolve customer issues. •Assist with game day responsibilities at all home games, including pre-game entertainment, customer visits in suites and all-inclusive areas, and other service-oriented issues.

Greater St. Louis Area

•Greet guests and staff to distribute helpful information. •Answer the phone with both direct calls and the group agent line calls. •Direct deliveries and provide support to the staff as needed

Greater St. Louis Area

•Answer emails and phone calls after each event to get lost and found items returned to guests. •Walk around the building prior to the game to make sure there are no necessary issues to take care of prior to the game. •Daily wristband distribution for party rooms, suites, Cardinals Nation, etc.

•Answer the telephone in a professional manner, and transfer calls to the correct destination.•Knowledgeable of the school offices and functions.•Serve as first contact regarding face-to-face customer service and phone support troubleshooting in areas including networking, account maintenance, software and hardware.

Women’s Basketball

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, Sport And Fitness Administration/Management