Danielle Bateson Email & Phone Number

Cleveland, Ohio, United States

- Manage all building staff and contractor work - Create purchase orders and process invoices daily - Completed a 73 unit lease-up and maintained a 93% occupancy rate - Generate and complete lease documents for all rentals - Oversee all renewals. Ensuring renewal letters are sent out 90 days prior to lease end date - Provide comp studies of surrounding apartment buildings to corporate team - Communicate regularly with owners and investors on community projects, tenant issues, renewal and new lease rates and changes in the market - Professionally resolve all tenant complaints and follow-up to ensure satisfactory- Schedule all prospect apartment showings - Create applicant pipeline through outreach and follow-up- Generate screening/background check and approve applications for rental

Cleveland, Ohio, United States

- Generated and completed lease documents for all rentals and maintained 93%+ occupancy rate; quickly processed denial letters to inform prospective applicants of application rejection- Completed a lease-up for affordable housing sister property - Assisted in development of marketing plans, Internet and print advertisements, and marketing copy- Performed administrative duties such as rent collection, communicating with tenants via written correspondence, maintaining property and facilities, and administering lease closings- Addressed, investigated, and resolved tenant complaints and documented action taken; delivered emergency 24-hour on-call services to tenants- Greeted, pre-qualified, and followed-up with prospective tenants and managed prospect pipeline; processed and verified eligible tenant applications

Cleveland/Akron, Ohio Area

- Prospecting into Oklahoma to find new business, by phone, email, LinkedIn- Averaged 130 prospecting calls daily- Retained current business and cultivate new business within current customer accounts - Maintained a structured work day by dedicating time for scheduled conference calls, prospecting calls, responding to emails and being engaged with active service tickets- Maintained pipeline opportunity reports and CRM

Cleveland/Akron, Ohio Area

- Completed leasing packages for all rentals and maintained 90%+ occupancy rate; quickly processed denial letters to inform prospective applicants of application rejection.- Performed administrative duties such as rent collection, communicating with tenants via written correspondence, maintaining property and facilities, and administering lease closings.- Used housing database systems to calculate annual rent totals and recommended rental pricing strategies to maximize profitability and revenue generation.- Greeted, pre-qualified, and followed-up with prospective tenants; process and verified eligible tenant applications