Danielle Beamon Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

• Manages and provides overall support for a territory of 150+ agent entities with over 300 locations across New Hampshire, Maine, and Massachusetts.• Facilitates the agency onboarding process and trains agents on personal lines and commercial lines products, appetite, underwriting guidelines, quoting platforms, and agent site. • Conducts regular agent visits to support assigned agencies. Addresses agent concerns, gathers feedback, supports ongoing training needs, and reinforces compliance with automation initiatives and current underwriting programs. • Assists with problem resolution for system errors/questions, agent site access, rating credential errors, IVANS download issues, and agent book rolls.• Acts as a testing resource for agent facing systems including quoting platforms, billing portals, claims entry, and comparative raters (SinglePoint, PL Rating, EZLynx, and TurboRater).

Boston, Ma, Us

Field underwriting and automation/technical support for agents in New Hampshire and Maine.

• Retained similar responsibilities after the acquisition of Otis Brown Insurance Agency by Salem Five Bank with an increased focus on personal lines account management.• Key contributor for agency management system conversion from Special Agent to Applied Epic which involved data conversion, significant changes in everyday workflow, and transition to becoming a paperless office.• Point person for new company appointments, ongoing employee training, and other process change initiatives.

• Licensed Property & Casualty insurance producer in NH and MA.• Wrote new business, serviced existing accounts, and educated consumers on insurance coverages for a large alpha split of homeowner insurance clients.• Handled workers compensation policies including voluntary and assigned risk new business, renewals, audits, and certificates of insurance.• Communicated regularly with key decision makers on business accounts to fulfill the majority of commercial lines requests and processing in the absence of the Commercial Lines Manager.• Created all agency letters/communications and develops ways to convey policy changes to clients.• Performed monthly accounting duties including reviewing billing discrepancies, production, invoiced items, accounts receivable and customer statements. Resolves any billing issues to maintain accounting integrity.• Recruited new employees for open positions, screened candidate resumes, conducted interviews, extended employment offers, and onboarded and trained new employees.• Managed VOIP phone system, updates and provided routine maintenance for company website. Refined existing desktop site and created a mobile friendly site.• Assisted in agency management system conversion from Red Shaw to Special Agent.

Scarborough, Maine, Us

• Assisted with entire store operations with a focus on center store, customer service, and pharmacy.• Wide range of responsibilities including performance counseling, associate development, payroll, budgeting, scheduling, inventory management, competitive analysis, and merchandising.• Store lead for the 2012 United Way Pledge Campaign.

Scarborough, Maine, Us

• Trained in all retail departments to gain a solid foundation in supermarket operations.• Attended peer learning groups focused on leadership development and business knowledge.

Scarborough, Maine, Us

• Managed a $200,000 sales building account with a $65,000 print/web media spend. • Developed and maintained a coupon ROI archive for internal use. • Coordinated the execution of over 100 in-store events from the corporate level. • Worked collaboratively with marketing specialists on various retail projects and co-marketing initiatives.

Durham, New Hampshire, Us

• Worked collaboratively with the TRiO/SSS Tutor Coordinator to develop this new position designed to provide increased program support and created a corresponding standard practice/procedure manual.• Recruited, interviewed, hired and trained tutors and study group facilitators.• Maintained and updated staff Blackboard site and Student Access database.• Answered phones, scheduled appointments, and assisted with other general office tasks.

Durham, New Hampshire, Us

• Tutored low income, first generation and disabled students in Microeconomics and Accounting. • Met with students on a weekly basis to review course content and provide academic support.

Littleton, Ma, Us

• Re-categorized product offering for new website launch and designed site map. • Updated website copy, modified on-site search results, and performed general product page maintenance. • Improved meta titles/descriptions for 600+ product and category pages for an SEO project. • Used Adobe Photoshop CS4 for product images and site banners.

Littleton, Ma, Us

• Gained extensive knowledge of products and POS computer system.• Solved customer service issues and followed up on customer orders.• Trained new employees.

Littleton, Ma, Us

• Received in new product and stocked floor.• Assisted customers on the floor and at the registers.

B.S., Business Administration

High School Diploma