Danielle Beamon Email & Phone Number

Boston, MA, US

• Manages and provides overall support for a territory of 150+ agent entities with over 300 locations across New Hampshire, Maine, and Massachusetts.
• Facilitates the agency onboarding process and trains agents on personal lines and commercial lines products, appetite, underwriting guidelines, quoting platforms, and agent site.
• Conducts regular agent visits to support assigned agencies. Addresses agent concerns, gathers feedback, supports ongoing training needs, and reinforces compliance with automation initiatives and current underwriting.
• Assists with problem resolution for system errors/questions, agent site access, rating credential errors, IVANS download issues, and agent book rolls.
• Acts as a testing resource for agent facing systems including quoting platforms, billing portals, claims entry, and comparative raters (SinglePoint, PL Rating, EZLynx, and TurboRater).

Boston, MA, US

Field underwriting and automation/technical support for agents in New Hampshire and Maine.

• Retained similar responsibilities after the acquisition of Otis Brown Insurance Agency by Salem Five Bank with an increased focus on personal lines account management.
• Key contributor for agency management system conversion from Special Agent to Applied Epic which involved data conversion, significant changes in everyday workflow, and transition to becoming a paperless office.
• Point person for new company appointments, ongoing employee training, and other process change initiatives.

• Licensed Property & Casualty insurance producer in NH and MA.
• Wrote new business, serviced existing accounts, and educated consumers on insurance coverages for a large alpha split of homeowner insurance clients.
• Handled workers compensation policies including voluntary and assigned risk new business, renewals, audits, and certificates of insurance.
• Communicated regularly with key decision makers on business accounts to fulfill the majority of commercial lines requests and processing in the absence of the Commercial Lines Manager.
• Created all agency letters/communications and develops ways to convey policy changes to clients.
• Performed monthly accounting duties including reviewing billing discrepancies, production, invoiced items, accounts receivable and customer statements. Resolves any billing issues to maintain accounting integrity.

Scarborough, Maine, US

• Assisted with entire store operations with a focus on center store, customer service, and pharmacy.
• Wide range of responsibilities including performance counseling, associate development, payroll, budgeting, scheduling, inventory management, competitive analysis, and merchandising.
• Store lead for the 2012 United Way Pledge Campaign.

Scarborough, Maine, US

• Trained in all retail departments to gain a solid foundation in supermarket operations.
• Attended peer learning groups focused on leadership development and business knowledge.

Scarborough, Maine, US

• Managed a $200,000 sales building account with a $65,000 print/web media spend.
• Developed and maintained a coupon ROI archive for internal use.
• Coordinated the execution of over 100 in-store events from the corporate level.
• Worked collaboratively with marketing specialists on various retail projects and co-marketing initiatives.

Durham, New Hampshire, US

• Worked collaboratively with the TRiO/SSS Tutor Coordinator to develop this new position designed to provide increased program support and created a corresponding standard practice/procedure manual.
• Recruited, interviewed, hired and trained tutors and study group facilitators.
• Maintained and updated staff Blackboard site and Student Access database.
• Answered phones, scheduled appointments, and assisted with other general office tasks.

Durham, New Hampshire, US

• Tutored low income, first generation and disabled students in Microeconomics and Accounting.
• Met with students on a weekly basis to review course content and provide academic support.

Littleton, MA, US

• Re-categorized product offering for new website launch and designed site map.
• Updated website copy, modified on-site search results, and performed general product page maintenance.
• Improved meta titles/descriptions for 600+ product and category pages for an SEO project.
• Used Adobe Photoshop CS4 for product images and site banners.

Littleton, MA, US

• Gained extensive knowledge of products and POS computer system.
• Solved customer service issues and followed up on customer orders.
• Trained new employees.

Littleton, MA, US

• Received in new product and stocked floor.
• Assisted customers on the floor and at the registers.

B.S., Business Administration

High School Diploma