Danielle Bourke

Danielle Bourke Email and Phone Number

Director, Client Services @ M/A/R/C Research
Danielle Bourke's Location
Greater Chicago Area, United States, United States
Danielle Bourke's Contact Details
About Danielle Bourke

As an experienced client service manager I have a high sense of urgency and I pride myself on client relationships and communication. Accuracy and detail are extremely important to me. My inquisitive nature and drive to improve processes is a key in my determination to optimize operations. I enjoy a team environment. I think it is important to learn everyone’s responsibilities and the challenges they face in order to improve how we work together. I am known for my responsiveness and eagerness to learn. A fast paced, deadline driven environment is where I thrive.

Danielle Bourke's Current Company Details
M/A/R/C Research

M/A/R/C Research

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Director, Client Services
Danielle Bourke Work Experience Details
  • M/A/R/C Research
    Director, Client Services
    M/A/R/C Research Mar 2024 - Present
    Irving, Texas, Us
  • Sago
    Ihut Project Manager
    Sago Aug 2021 - Jan 2024
    Iselin, New Jersey, Us
  • Elliott Benson Research
    Project Manager
    Elliott Benson Research Oct 2020 - Mar 2021
    Sacramento, Ca, Us
  • Hall & Partners
    Project Manager
    Hall & Partners May 2019 - Apr 2020
    London, Gb
  • Nielsen
    Senior Research Analyst
    Nielsen Aug 2018 - Mar 2019
    New York, Ny, Us
  • Travis Research Associates
    Senior Project Manager
    Travis Research Associates Sep 2017 - Mar 2018
    Westlake Village, California, Us
    • Assist with proposal, screener and questionnaire development• Communicate with all vendors from bidding stage to final billing• Proofing data and final reports.• Communicate field updates for all projects to both team as well as client.
  • Nabp (National Association Of Boards Of Pharmacy)
    Member Relations/Government Affairs Coordinator
    Nabp (National Association Of Boards Of Pharmacy) Nov 2015 - Sep 2017
    • Advises on all internal research aspects, including sampling, questionnaire design and interpretation of results. • Consult with the Executive staff on questionnaire development and execution. • Creates, maintains, and updates, along with other Member Relations and Government. Affairs staff, information related to state boards and prescription monitoring programs within the appropriate system. • Manage outreach communication and data presentation with state boards of pharmacy and state prescription monitoring programs. • Responsible for writing and overseeing research reports or memorandums. • Collaboratively works with all departments to gather state information, compile issues and follow up with senior staff through to resolution. • Assist Assistant Executive Director in drafting correspondence to state boards of pharmacy
  • Independent
    Consultant/Caregiver To Ill Parent
    Independent Sep 2011 - Nov 2015
    I took on some temp and contract positions while I was taking care of my mother before her death.
  • Grainger
    Contractor-Research Associate
    Grainger Sep 2014 - Dec 2014
    Lake Forest, Illinois, Us
    • Managed daily communication with vendors as well as internal business partners, and analyzing reports and scorecards against the current business climate in order to ensure consistency and accuracy. • Checked programs and questionnaires for quality assurance, and served as one of the points of contact for Grainger business partners for all issues related to the Customer Satisfaction Reporting Tool. • Handled troubleshooting as well as accuracy of content and training.
  • Infiniti Research Ltd.
    Client Service Consultant
    Infiniti Research Ltd. Jun 2014 - Aug 2014
    • Coordinated meetings with teams from across the world, managed projects to ensure they were properly bid, and helped ensure that the company was meeting client expectations. • Identified missing links in marketing team’s mass direct mail campaign to help ensure that future mailings were more effective.
  • Orc International
    Part-Time Associate
    Orc International Jan 2014 - Jun 2014
    New York, Ny, Us
  • Synovate
    Account Group Manager
    Synovate Jul 2007 - Sep 2011
    Oo
  • Synovate
    Study Director
    Synovate 2003 - 2007
  • Synovate
    Associate Study Director
    Synovate 2001 - 2003
  • Synovate
    Senior Research Analyst
    Synovate Mar 2001 - Sep 2001
  • Synovate
    Research Analyst
    Synovate 2000 - 2001
  • Synovate
    Senior Project Director
    Synovate 1997 - 2000
    • Developed consistent new procedures and solved research problems for mailed projects, trained and supervised junior staff, and developed training materials for new positions to maximize new employee learning on how to manage a product/concept or questionnaire mail-out. • Helped develop one of the first and largest international 360-degree mailings for a client that wanted to survey their entire company globally.

Danielle Bourke Skills

Quantitative Research Market Research Questionnaire Design Advertising Research Consumer Behaviour Marketing Research Survey Design Customer Insight Primary Research Segmentation Online Research Questionnaires Brand Equity Analytics Business Insights Management Qualitative Research Data Collection Focus Groups Competitive Intelligence Market Intelligence Crm Shopper Marketing Concept Generation Copy Testing Project Management Research Design Insight Generation New Business Development Budgets Survey Research Consumer Insight Media Research Cati Proposal Writing Market Analysis Customer Satisfaction Research Client Services Business Strategy Customer Research Project Coordination Proposal Generation Proposal Support Sales Management International Research Brand Loyalty Global Research Brand Tracking Client Service Budgeting

Frequently Asked Questions about Danielle Bourke

What company does Danielle Bourke work for?

Danielle Bourke works for M/a/r/c Research

What is Danielle Bourke's role at the current company?

Danielle Bourke's current role is Director, Client Services.

What is Danielle Bourke's email address?

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What is Danielle Bourke's direct phone number?

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What skills is Danielle Bourke known for?

Danielle Bourke has skills like Quantitative Research, Market Research, Questionnaire Design, Advertising Research, Consumer Behaviour, Marketing Research, Survey Design, Customer Insight, Primary Research, Segmentation, Online Research, Questionnaires.

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