Danielle Bussani Email & Phone Number

New York, United States

New York, NY

• Awarded 2020 Employee of the Year
• Aid global sales team in executing daily operations, including: onboarding customers, maintaining/managing customer profiles and subscriptions in CRM.
• Oversee price increase initiative resulting in a 5% uptick in revenue globally.
• Collaborate with COO on new process improvements for CRM and other sales processes.
• Manage and control general sales data in company CRM and other software programs such as Xtenit and Bloomberg.
• Train sales team to utilize systems that increase sales efficiency, including CRM and additional sales operations tools.

New York, NY

• Supervised all elements of a client's ad campaign to certify fulfillment of the IO.
• Monitored campaign performance via 3rd party as well as internal ad serving systems to ensure campaigns are running smoothly and recommend optimizations.
• Go-to person to answer client questions and concerns to provide overall client satisfaction.
• Liaised with clients to explain all elements of the campaign and gather necessary assets prior to campaign launch.
• Collaborated with internal teams - design, audio, trafficking, pricing & yield - to execute the campaigns.
• Created & developed timelines and executions both internally and externally.

New York, NY

• Provided leadership, executed creative process, client relations, and daily sales processes for account management workflow.
• Oversaw local account managers on all post sale activities and ensured proper execution on campaign plans with internal systems.
• Partnered directly with senior management to assist with internal strategic initiatives such as vetting out new processes and systems, new digital products, and digital ad sales strategies.
• Identified and recommended areas for development and improvement.
• Implemented strategic media plans and inventory management based on trend monitoring and performance.

New York, NY

• Generated support for inside and outside sales teams, responsible for oversight of customer service, campaign activation and execution, performance updates and post-campaign evaluations.
• Built, maintained, and fostered the relationships of 500+ local advertisers nationwide.
• Communicated creative ad specifications and creative lead times to clients.
• Partnered with sales reps, designers, and trafficking team to determine campaigns were accurate and launched in a timely manner.
• Acted as the liaison with our 3rd party companies for anything related to ad design and campaign reporting.

New York, New York

• Responsible for lead generation and management of accounts by building close and trusted relationships with executive level clients and key decision makers.
• Identified and cultivated new prospects by sourcing leads based on project size and solutions needed.
• Collaborated with operations and production teams during event cycle to ensure successful execution from start to finish.
• Maintained strong client relations with event participants with excellent customer service and ensured repeat business.
• Managed 2 sales teams and provided weekly status reports regarding account statuses and current proposals to VP of Sales.

New York, New York

• Responsible for conference attendance within the Military and Government division.
• Functioned as the liaison between IQPC and a variety of multi-platform industry accounts in order to maintain and build relationships for both short and long term business opportunities.
• Increased delegate numbers from prospective buyers that made inbound inquiries via customer service or online.
• Maximized delegate numbers from individuals whom received marketing materials and encouraged them to commit.
• Managed all positive and negative responses from prospects regarding conferences within CRM for use in sales and reporting.

New York, New York

• Served as the first point of contact for customer inquiries on billing and general event questions via telephone or email.
• Identified opportunities for up-sell or cross-sell of other IQPC conferences while interacting with customers.
• Processed all incoming conference registration orders globally.

Bachelor'S Degree

Activities and Societies: Student Volunteer Association; Theta Phi Alpha Sorority; Phi Zeta Kappa Honor Society; Orientation Leader.

High School Diploma

Activities and Societies: Drama Club Secretary; National Honor Society Treasurer; Speech & Debate Team; Spirit Day Captain2004 Leaders of.