• Oversees the general operations within the bakery and ensures that logistical needs are met.• Communicates with team and owner to identify and define weekly goals and objectives.• Adheres to budget by monitoring expenses, sales and implementing cost-saving measures.• Coordinates with vendors, handles purchasing/billing, and maintains stock of all supplies including inventory management of all our products.• Evaluates potential problems and technical hitches and develops solutions.

•Maintaining a stellar overall performance rating of 4.8 out of 5, driven by consistently achieving 97% of delivery targets.• Received numerous positive customer reviews for excellent communication skills and going above and beyond to ensure customer satisfaction.

•Negotiated and secured favorable terms with travel vendors, optimizing costs and increasing profit margins for the agency.•Skilled in quickly resolving travel issues, ensuring high customer satisfaction, and minimizing negative impact on client experiences.•Implemented efficient booking and reservation processes, reducing turnaround time and enhancing the overall efficiency of travel planning for clients and the agency.

•Worked closely with other members of the kitchen staff to create a cohesive and dynamic team that was able to produce large volumes of food in a short amount of time.•Conducted monthly inventory assessments for three distinct kitchens. •Trained new kitchen staff members in the pantry station and helped them develop their cooking skills, which improved overall team performance and resulted in more successful service.

•Trained new garde manger staff on proper techniques and procedures for food preparation and presentation• Monitored inventory levels and placed orders for necessary supplies to ensure a well-stocked station• Received positive feedback from customers and management for consistently delivering high-quality dishes.

•Demonstrated strong time-management skills to ensure timely delivery of food and services.•Focused on visually stunning culinary displays and personalized service.•Received positive feedback from clients for professional and detail-oriented approach.

•Collaborated with kitchen staff, management, and other departments to ensure seamless coordination of front-of-house and back-of-house operations.•Handled office procedures, including data entry, email, phone communication, and cash handling.•Implemented effective training programs for new servers, resulting in improved service standards and increased customer satisfaction.

•Maintained daily records of pets' health and behavior•Provided support to vet technicians by performing various tasks including kennel care, pet restraint, and grooming•Handled administrative responsibilities such as filing, organizing, answering phone calls, addressing client inquiries, and inventory management.