I lead a talented team that promotes and protects our company's excellent reputation with our customers, the community, media, employees and others in our AAA family. As part of our mission to help our customers prevent, prepare for and recover from life's uncertainties, we established ambitious sustainability goals that will reduce our carbon footprint and help address the climate crisis. When I'm not at work, I can often be found at an ice rink cheering on my son's youth hockey team. Specialties: Strategic Planning; Public Affairs; Community Relations; Media Relations; Sustainability, Corporate, Employee & Crisis Communications; Marketing; Strategic Philanthropy, Cause Marketing, Corporate Social Responsibility; Volunteerism Programs; Government Relations; Public Relations; Public Speaking; Leadership in Complex Organizations; Social Media; Issues Management; Reputational Risk; and Change Management.