Danielle (Carp) Bell Email & Phone Number

Denver, Colorado, US

• Identified and secured clients through sales prospecting, direct marketing, and outside client presentations
• Actively managed clients through the evaluation process, including subscription selection, on-boarding, trip management, and retention
• Worked closely with VPs and the sales enablement department regarding the execution of a new prospecting program (LinkedIn Navigator)
• Developed original content for sales prospecting, including creative email outreach, text engagement, and objection-handling responses

Denver, Colorado, US

• Assisted in outbound sales activity, which included calls, texts, and emails for prospective members
• Fielded prospect inquiries and coordinated extensive meeting scheduling with VPs and Directors
• Participated in weekly staff meetings and provided support, feedback, and ideas for sales growth and enablement.

Toronto, Ontario, CA

• Built operational strategies to foster brand affinity and drive 210% revenue growth
• Oversaw and personally managed guest experience for high-value guests (ADR $8,000)
• Cultivated local partnerships to create exclusive experiences to amplify the guest experience
• Implemented targeted promotional room packages, assessed the effectiveness of pricing, and provided support, feedback, and ideas for experiential marketing
• Ensured compliance with brand standards, Leading Quality Assurance, Fine Hotels and Resorts, and PCI-DSS
• Organized detailed internal communication documents for VIP guests and worked closely with all internal departments to fulfill service needs for 1,000+ guests

Toronto, Ontario, CA

• Assisted in arrival and departure experience for 120 hotel rooms and 30 residences
• Liaiased extensively between the Front Desk and all internal departments
• Participated in the creation and implementation of cross-training procedures and role consolidation for the front desk and concierge
• Used leadership ability and background in concierge services to coach and mentor team members

Denver, Colorado, US

• Organized daily detailed leisure travel arrangements and performed on-site concierges services for Inspirato members
• Actively managed and mentored new employees through the creation of onboarding training documents, which included in-depth client management preparation, SOPs, and salesforce utilization
• Consistently trusted to oversee multiple high-value reservations (ADR $2,500-$10,000)
• Led the Vail Location for guest experience and satisfaction, achieving an average trip NPS of 9.

Harpers Ferry, West Virginia, US

• Planned and executed an experiential hiking excursion, traveling by foot from Georgia to Maine
• Fundraised $10,000 for the American Foundation for Suicide Prevention
• Created a social media campaign and developed original content with over 20,000+ followers to raise awareness for mental health

Hartford, CT, US

• Recruited, screened, and managed research studies on the Memory for Intentions Screening Test
• Liaised extensively between the Principal Investigator, Internal Review Board, and Laboratory Participants
• Received a $2,500 grant and Community Learning Fellowship to conduct original research
• Successfuly designed, implemented, and analyzed the role of aging centers in addressing Alzheimer's and Dementia care needs

Master Of Business Administration - Mba

Bachelor Of Arts (B.A.), Political Science

Bachelor Of Arts (B.A.), Political Science