-Advocate for members through various loan (auto/personal) stages, from the initial application to underwriting through to funding-Review credit reports and consult with members on how to better or maintain their score-Offer realistic solutions for debt management and consolidation -Drive business by engaging members with company provided scripted marketing materials

Manage social media outlets for the Accounting Society, as well as organize events for nontraditional business students

Responsibilities include achieving/exceeding both individual and branch sales goals, following the newly implemented Consultative Sales method. Maintaining 5 Star CIQ, and trying to retain Gallup Sigma Six status in the branch. Further, assisting the manager by taking the lead on the branch's operational activities and audit preparedness. And as the senior-most financial consultant in the branch, mentoring new employees for success within their roles.

My responsibilities included managing a cashbox and reaching sales goals, as well as being my branch's representative at regional customer satisfaction meetings.