Danielle Clements Email & Phone Number

Grand Island, New York, United States

Buffalo/Niagara, New York Area

Hamilton, On

Flamboro Downs Casino

- Meet and greet all patrons arriving to the site, distribute appropriate coupons and complete all necessary paperwork to enter patron into the Mikohn system. Explain all benefits of Winner Circle membership to new and existing patrons.- Assist with the implementation of on-site events, promotions and entertainment initiatives. Register patrons, collect tickets, distribute gifts and other tasks as required for the particular event.- Prepare reports as requested, take photos of jackpot winners and other administrative duties as required/assigned.- Evaluate the compatibility of patrons through the Discretionary Comp module using established guidelines.- Is responsible to issue cash redemption and complimentary restaurant vouchers to winners circle members.- Must be fully aware of all site promotions and corporate initiatives at all times. Track play for tournaments, promotions and player events while assisting as required. Inform other departments of any upcoming promotions by attending pre-shift meetings.- Promote and maintain the utmost integrity and the highest calibre of customer service and respect to all customers, employees and OLG personnel.- Provide assistance to patrons and fellow employees as required while ensuring that all AGCO policies and procedures are strictly adhered to.- Maintain general awareness of gaming operation at all times and comply with security policies and procedures in order to secure company assets.- Maintain a clean and safe work environment. Comply with safety procedures including use of required safety equipment and identify unsafe practices or conditions.- Additional or different responsibilities or duties, which are consistent with the position summary, may be assigned at the discretion of position’s supervisor.

Business Administration And Management, General

Business Administration And Management, General

Associate'S Degree, Medical Administrative/Executive Assistant And Medical Secretary