Danielle Close Email & Phone Number

Canberra, Australian Capital Territory, Australia

At IP Australia I provide direct administrative support to two members of the IP Australia Senior Executive team and the broader Groups and Divisions.

Canberra, Australian Capital Territory, Australia

A company specialising in strata management, I held oversight for the fiscal and clerical administration of a portfolio consisting of 147+ residential and commercial buildings with accountabilities, including:o Discretionary decision making to facilitate account credit control activities, including outstandingaccounts, coordination of debt collection and escalation to higher level controls to expediteoutcomes.o Administrate the preparation of detailed meeting… Show more A company specialising in strata management, I held oversight for the fiscal and clerical administration of a portfolio consisting of 147+ residential and commercial buildings with accountabilities, including:o Discretionary decision making to facilitate account credit control activities, including outstandingaccounts, coordination of debt collection and escalation to higher level controls to expediteoutcomes.o Administrate the preparation of detailed meeting documentation for the property portfolio tofacilitate information sharing at Annual General Meetings.o Engage with stakeholders, including owners and management team; respond to enquiries; provide legislatively direct guidance and advice to ownerso Conduct research, and interpret and apply relevant legislation to facilitate compliance and highlight obligations.o Write policy and procedure to reflect change, updates and procedural improvements as required. Show less

Tweed, New South Wales, Australia

In the absence of overseas franchise owners, I held operational oversight for the business, includingo Attended strategic planning meetings with stakeholders, including the franchise’s HR and marketing teams, to discuss business strategy, proposed changes and impacts, and new system innovations andimprovements to expand market share.o Involvement in compliance audits and head office audits; implemented corrections to ensurecompliance with WHS and Food Safety Standards… Show more In the absence of overseas franchise owners, I held operational oversight for the business, includingo Attended strategic planning meetings with stakeholders, including the franchise’s HR and marketing teams, to discuss business strategy, proposed changes and impacts, and new system innovations andimprovements to expand market share.o Involvement in compliance audits and head office audits; implemented corrections to ensurecompliance with WHS and Food Safety Standards regulations.o Drafted new policy and procedure to ensure consistency in WHS and food safety practices within thebusiness; facilitated staff training.o Engaged in sales forecasting to meet budget objectives; undertook sales reporting activities includingP&L and statistical analysis .o Recruitment, induction, training, performance management and direct oversight for 15-20 staff,including rostering. Show less

Bachelor Of Business, Hr/ Management

Year 12

Graduated as the College Captain (2014) was awarded the following awards on completion of year 12: • The NT Treasury award for ‘Academic.