At Groov, we help workplaces find and stay in their Groov. Our workplace mental wellbeing platform tailors to your organisation, leaders and employees. Groov teaches you how to create a wellbeing culture, so mental wellbeing simply becomes, ‘the way we work around here.’ Groov does the heavy lifting for you, saving HR precious time & resource, allowing your entire organisation, your leaders and your people to embrace and enjoy wellbeing without being overwhelmed.Evidence based and science backed, Groov is like your always-on wellbeing champion, driving sustained change in your workplace.

Responsible for proactive management of an assigned portfolio of customers and channel partners to develop strong long term profitable relationships.

Nintex is the global standard for process management and automation. Today more than 8,000 public and private sector clients across 90 countries turn to the Nintex platform to accelerate progress on their digital transformation journeys by quickly and easily managing, automating and optimizing business processes. Learn more by visiting www.nintex.com and www.promapp.com to experience how Nintex and its global network are shaping the future of Intelligent Process Automation (IPA).

I am responsible for creating solutions to increase the capability of our global Promapp clients. Overall objective is to enable existing clients to succeed in their industry by understanding how their business operates through to being the leader amongst their piers.

As a Customer Success Manager, I am passionate about winning the hearts and minds of our customers. I became a trusted adviser throughout our customer’s journey, from onboarding to advocacy and beyond. I understand the value the Promapp application provides and take the initiative to share my expertise with our customers on how they can achieve maximum value from Promapp.Build a genuine long-term relationship with our customer base from key stakeholders, influencers and executive sponsors to end users.Support customers to maximise the value of our solution, from product usage and efficient process governance to a positive process improvement culture.Achieved excellent customer feedback, high retention ratings while growing a referral base tosupport the Promapp team to run various events.

Various projects including information management, asset management and implementation of SAP. I also was lucky enough to get involved in some exciting events like the America's Cup in Auckland and the Volvo Around the World Yacht race stop over in Auckland. These all helped reinforce my process improvement skills.