Danielle Ring Email & Phone Number

Detroit, Mi, Us

Dearborn, Michigan, Us

Dearborn, Michigan, Us

Dearborn, Michigan, Us

• Coordinate and execute pilots cross-Dealer to research and develop the next phases of the high-end automotive purchase process for a top 5 OEM• Create communications to be used externally and with Clients during the entire experience flow• Develop high-level decks for senior management internally and externally• Create, maintain, track and report out on comprehensive project plans via data analytics with dependencies in project management software• Present program content to external clients• Assist in managing a cross-functional team comprised of both clients and internal teams toensure project requirements and timelines are accomplished• Define and communicate project requirements and manage project milestones• Review and edit program content (print, video, web)• Plan, setup, support and report out on meetings and training sessions (small client meetings tolarge group onsite training sessions)• Collaborate on resource management and delivery with Program and Account Manager

• Designed marketing campaigns and content for local real estate agents• Developed personalized branding packages • Taught classes on Social Media Marketing, tracking AD ROI, and lead generation• Collaborated with local Brokers to help their Realtors with their marketing packages• Hosted events for collaboration and education on real estate marketing

• Maintained and improved operations by monitoring system performance; proactively identifying and resolving problems; preparing and completing, implementing and following up on action plans.• Monitor performance and prepared reports by collecting, analyzing and summarizing data and trends. • Communicated trends along with a plan of action to upper management. • Set up daily, weekly, monthly deliverables and how to execute accordingly.• Managed daily campaign workflow and optimized as needed.• Collaborated with all departments of the contact center including Call, Chat, Workforce, Management, Training, Quality Assurance, Human Resources, and Recruiting departments and other functions to meet organizational goals.• Managed Department Managers, Supervisors, and Contact Center Representatives in a multi-channel contact center environment.• Attracted potential clients and retained current clientele by consistently demonstrating that client needs are being met through our call or chat interactions.• Oversaw the continual improvement of the BDC, all departments, policies, and procedures.

Auburn Hills, Michigan, Us

-Account/Project Management and Marketing-High level of knowledge for B2B relations-Ability to manage multiple projects -Develop marketing strategy, product/brand position development, and definition-Maintained client relations and customer success -Created an innovative sales strategy-Streamline CRM and task delegation by integrating Project Management tools

Auburn Hills, Michigan, Us

-Worked hand in hand with dealerships and our BDC to coordinate the best car buying experience possible-Trained and upheld processes and procedures with new team members-Demonstrated a key role in the development and execution of new concepts, business models, and channels to accurately position the brand as an innovator initiatives

· Collaborated closely with outside creative/advertising, production, media buying, research· Measured market strategy effectiveness, captured learning, employed insights for more effective marketing · Established promotional programs/ event operational support including promotional materials and calendar management· Created social media and email marketing campaigns· Developed new marketing ideas and events to promote new business· Managed current customers and built/implemented retention strategies

-Assisted in planning, developing, and executing marketing, advertising-Head Server for all private dining and large events-Helped executed creative and brand strategies to increase client retention -Lead server for regular dinner service

Burlingame, Ca, Us

-Coordinated and assisted in strategically planning national and local media and executing promotions -Supported 40 markets across account management, social media, creative and media departments-Tracked budgets and managed contractors-Managed status report updates, internal and external communications, and project communication plans including emails, project roll-outs -Collaborated with integrated teams on development of strategic planning

Graphic Design

Marketing/Marketing Management, General

Graphic Design

High School Diploma