★Develop original content through clinical knowledge and academic sources.★Applied current editing and photography tools to tell great stories.★Wrote content and uploaded it to Foundation's content management system.★Conducted extensive research to provide factual statistics for group classes.★Employed site manager tools to publish content and maintain professional looking web pages.★Conducted target market research to scope out industry competition and identify advantageous trends.★Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.★Introduced new products and goods to Foundation management to optimize learning and growth.★Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.★Oversaw multiple weekly texting series to compliment learning and promote progress.★Monitored office engagement and participation to keep operations running smoothly.★Monitored budget and utilized operational resources.★Achieved team goals through formalized training plans, coaching and performance management.★Kept up to date with industry trends and identified areas of opportunity to drive improvements.★Modernized and improved program relevancy by polling participants and adapting to their needs.

★Created, developed, and refined custom-made training materials to convert life coaches into hybrid coaches.★Assessed target market needs to design most-appropriate curriculum.★Trained hybrid coaches in use of core curriculum in both individual and group client settings.★Prepared and organized clinical notes and documentation to provide detailed resources.★Complied with mandated organizational and regulatory mandates to maintain best practice standards of care.★Used electronic software to document clinical progress notes and coach trainings.★Complied with documentation requirements as outlined by governmental regulations.★Created initial client evaluations and treatment plan templates based on client goals and needs.★Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.★Monitored office workflow and administrative processes to keep operations running smoothly.★Monitored budget and utilized operational resources.★Managed research, development, and execution of group classes, individual sessions, and group sessions.★Achieved team goals through formalized training plans, coaching and performance management.

★Managed day-to-day business operations.★Collaborated with clients to assess needs and propose optimal solutions.★Enhanced operational efficiency and productivity by managing budgets, accounts and costs.★Consulted with colleagues within the community, working to establish key internal functions and outline scope of competency and practice.★Created and monitored promotional approaches to increase sales and profit levels.★Reconciled daily sales, returns and financial reports in QuickBooks.★Maintained up-to-date administrative records to monitor operational conditions.★Consulted with leaders in the field to achieve daily and long-term operations and business goals.★Worked closely with community organizations to advocate for mental health across various sectors.★Monitored office workflow and administrative processes to keep operations running smoothly.★Developed impactful and strategic partnerships with medical, education, and legal communities to drive business development.★Established performance goals for each quarter and provided analysis on methods for reaching those milestones.

★Reported back to clinical supervisor to receive day-to-day feedback for quality improvement.★Communicated effectively with clients and staff, and accepted critiques and suggestions for areas of improvement.★Interacted with clients by phone, email or in-person to provide information.★Delivered clerical support by handling range of routine and special requirements.★Helped with administrative support by scheduling clients, coordinating files and filing mail.★Produced high-quality documents, spreadsheets and presentations for internal and client needs.★Completed range of simultaneous job tasks to support clinical supervisor and staff to ensure continuous quality client care.

★Helped teach important social, play and basic life skills, emotional regulartion, and behavior management.★Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.★Collected session data to aid in treatment planning and assessment.★Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.★Documented patient information through analyzing data, interview notes and test results, and identified and diagnosed nature of clients' problems.★Visited clients at home, school and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.★Motivated clients to reach treatment goals and supported each through difficult situations and transitions.★Gathered information about clients using observational techniques and interviews, case histories and other assessment methodologies.

★Oversaw development and implementation of quality educational programs.★Prepared action plans to address concerns discovered through surveys, classroom observations and conversations with program leaders.★Recruited, trained and mentored volunteers and staff in best practices for instruction.★Directed day-to-day operations of education program and supervised support staff to delegate assignments and evaluate performance.★Developed curriculum and lesson plans to achieve objectives of each course.★Planned and implemented staff development and in-service training programs to enhance knowledge and skills.★Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.★Developed partnerships with schools, businesses and organizations to build awareness, increase support and share resources.