For replacement cost insurance valuation of high value homes. Maintained pricing databases, interviews of building contractors and research of material and labor pricing trends.Improved performance of new hires/trainee appraisers. Traveled jointly and worked one-on-one with trainees during appraisal visits, report write-ups, and reviews. Results: Decreased training timeframes which led to increased productivity for the teamIdentified up sell opportunities during in-house appraisal visits. Discussed effective insurance to value and valuable articles coverage needs with clients. Results: Increased profits per appraisal by 20%.Managed four state territory (Texas; and Arkansas) for home values ranging from $1M to $10M. Maintained 60 day underwriting turnaround to prevent poor risk business. Results: Department growth and profitability goals achieved lowest loss ratios for the department in previous five years. Reduced statewide appraisal backlogs by 20% within a three month timeframe. Completed over 30 high value home appraisals per month. Consistently exceeded individual and team monthly production goals. Results: Recognized with the Platinum Award for most profitable branch in the US that year.

Marketed and sold replacement items for insurance claims involving high value jewelry, watches, fine china, silver, and collectibles.Evaluated claims submittals by insurance companies involving jewelry losses incurred by insured's. Assisted claimants to identify items and determined actual loss values. Researched like kind and quality replacements and negotiated costs with vendors. Results: Succeeded in settling 50% of all submitted claims reducing payouts to insured's by almost 30%.Presented with difficult claim for loss of a unique high value jewelry item. Worked diligently with customer in order to assess accurate details of item. Researched various vendors to create a custom replacement item acceptable to customer. Results: Succeeded in closing largest individual settlement sale among all departments within the company.

Responsible for management of home and auto insurance book including existing and new policies, as well as agency development and analysisManaged $25M book of home and auto business including new and existing policies. Determined negative trends in agency submittals and communicated underwriting guidelines for profitable growth. Results: Maintained acceptable loss ratios and achieved targeted growth goals for 90% of agents managed.

Managed $30M high value watch inventory for national jewelry retail chain. Coordinated all aspects of the operations including vendor meetings and negotiations, inventory management, marketing and merchandising. Results: Recognized as Buying Team of the Quarter (most profitable department) for four consecutive quarters.Collaborated in creation and implementation of a centralized distribution program for over 500 items based on estimated and actual sales. Updated inventory reporting and adjusted store and warehouse inventories according to sales and projections. Results: Reduced out-of-stock and overages of inventory in over 200 stores and increased sales by 15%.Managed an extensive return to vendor project for slow selling inventory. Identified items, negotiated terms with vendors, and coordinated returns with over 200 retail stores. Results: Lowered inventory by 60% and replaced with more profitable products. Negotiated consignment program with luxury brand vendors during holiday season. Identified appropriate brands and specific high end styles to be on hand in stores. Coordinated marketing campaign and local advertising in various markets. Results: Sales over $350,000 of consigned items during Christmas 1997.