Mind Moves, LLC is a Washington DC-based, certified Woman-Owned Small Business (WOSB) that specializes in all phases of change management. They focus on helping organizations and individuals navigate complex transitions involving products, processes, people, and the planet. Their services include AI and digital transformation strategies, workforce training, organizational change management, and project/program management. They emphasize the importance of ethical AI practices and aim to help businesses achieve sustainable success through responsible technology integration.-Manage the execution phase of our GenAI pilot, ensuring timely delivery and alignment with strategic goals, bringing a minimal viable product to life for four use cases. -Coordinate cross-functional teams, integrating AI specialists, developers, and business analysts to drive project milestones. -Regulate project timelines and resources, ensuring efficient allocation and utilization to meet project objectives using an agile framework. -Facilitate regular status meetings and progress reports, keeping stakeholders informed and engaged throughout the project lifecycle. -Create and maintain communications, documentation, and artifacts such as standard operating procedures, data sources, workflows, and formal presentations and reports. -Ensure compliance with data privacy and security regulations, integrating best practices into AI development processes.

Healthy and engaged teams drive organizational success and profits - I help leadership prioritize employee experience and wellbeing for increased innovation and performance.-Employee engagement strategy consulting.-Coach leaders on fostering employee engagement and addressing team dynamics.-Develop and facilitate training programs in organizational excellence and leadership, with a focus on enhancing employee experience and aligning initiatives with organizational values.

In this role for 5.5 years and promoted three times into brand new roles created for me.✅ Empowered a culture of learning that enabled business impact, team performance and individual growth.✅ Designed and implemented comprehensive learning and organizational development initiatives for a diverse workforce of faculty, staff, and student employees, approximately 3,500 individuals.✅ Developed and delivered organizational learning programs for talent across all corners of the company including discovery, design and execution of employee development programs across key business functions with a focus on leadership development.✅ Championed early adoption of innovative technologies, collaborating closely with technology teams to leverage cutting-edge tools for process improvement and operational efficiency (Banner, Workday, PeopleAdmin, Microsoft Office Suite, Qualtrics, Tableau).✅ Redeveloped and managed the new employee orientation and on-boarding processes and kept momentum for further improvements as we gained resources, increasing onboarding satisfaction rates from 67% to 95%.✅ Redeveloped and managed the leadership development program, orchestrating leadership cohorts and successfully graduating approximately 20 leaders annually, assisting with succession planning.✅ Continuously improved the efficiency and effectiveness of employee learning programs using metrics collected with both qualitative and quantitative methods.

Built the Engagement, Culture and Organizational Development Team and infrastructure from 0 to 5 FTEs. Rooted in behavioral, cognitive and social science, this team leads key aspects of employee experience including culture, engagement, learning, leadership, performance development, recognition, change management, organization-wide technology adoption and process improvement.✅ Led organization-wide strategic culture shifts and change initiatives including operational implementation. Examples: Performance Management, Employee Recognition, New Employee Orientation, Professional Development Conference (PDC), Inclusive Leadership Integration Team (ILIT), Employee Tuition Benefit.✅ Redeveloped the performance management process and the performance planning strategy in alignment with best, effective practices in unlocking performance and innovation potential aligned with the organization's mission, vision and values.✅ Monitored effectiveness of the office’s strategic, communication, and marketing plans for continuous improvement and re-prioritization based on University shifts.✅ Provided strategic direction, leadership and planning for human capital risk management to include design, recommendation, implementation, documentation and maintenance of organizational development interventions.✅ Facilitated strategic planning sessions, incorporating business strategy in people decisions.✅ Assessed organizational structures and helped leaders plan transitions, at a minimal negative impact to the business and people performance.✅ Led long-term succession planning tied to talent development and performance management.✅ Designed and improved employee engagement methods and strategized with executives and cross-departmental teams to increase predictable success in hiring, developing and leading employees.

✅ Designed and implemented Learning and Development strategy and curriculum for a diverse workforce of faculty, staff, and student employees, serving approximately 3,500 employees.✅ Monitored effectiveness of the office’s strategic, communication, and marketing plans for continuous improvement and re-prioritization based on University need shifts.✅ Championed early adoption of innovative technologies, collaborating closely with Tech Services to leverage cutting-edge tools for process improvement and operational efficiency, setting a benchmark for technological integration.✅ Managed end-to-end budgetary processes, encompassing development, proposal, and administration of budgets for Learning and Development and organizational development initiatives, adhering to University guidelines and ensuring financial efficiency.✅ Collaborated across the University to ensure the right people were included on projects. For example, I gathered folks from 14 different departments across all employee classifications who were chosen because they all touched the tuition benefit process in some way, offering a unique perspective to help us succeed in launching a new tuition benefit for employees.✅ Redeveloped and managed the new employee orientation and on-boarding process and kept momentum for further improvements as we gained resources, increasing onboarding satisfaction rates from 67% to 95%.✅ Developed and managed the leadership program curriculum, facilitating the annual leadership cohorts and successfully graduating approximately 20 leaders annually.

✅ Designed and implemented comprehensive learning and organizational development initiatives for a diverse workforce of faculty, staff, and student employees, impacting approximately 3,500 individuals.✅ Monitored effectiveness of the office’s strategic, communication, and marketing plans for continuous improvement and re-prioritization based on University need shifts.✅ Championed early adoption of innovative technologies, collaborating closely with Tech Services to leverage cutting-edge tools for process improvement and operational efficiency, setting a benchmark for technological integration.✅ Managed end-to-end budgetary processes, encompassing development, proposal, and administration of budgets for all organizational development initiatives, adhering to University guidelines and ensuring financial efficiency.✅ Collaborated across the University to ensure the right people were included on various projects. For example, I gathered folks from 14 different departments across all employee classifications who were chosen because they all touched the tuition benefit process in some way, offering a unique perspective to help us succeed in launching a new tuition benefit for employees.✅ Redeveloped and managed the new employee orientation and on-boarding process and kept momentum for further improvements as we gained resources, increasing onboarding satisfaction rates from 67% to 95%.✅ Revitalized the leadership program curriculum, orchestrating annual leadership cohorts and successfully graduating approximately 20 leaders annually, fostering a pipeline of exceptional talent.

✅ Designed and implemented comprehensive learning and organizational development initiatives for a diverse workforce of faculty, staff, and student employees, impacting approximately 3,500 individuals.✅ Monitored effectiveness of the office’s strategic, communication, and marketing plans for continuous improvement and re-prioritization based on University need shifts.✅ Championed early adoption of innovative technologies, collaborating closely with Tech Services to leverage cutting-edge tools for process improvement and operational efficiency, setting a benchmark for technological integration.✅ Managed end-to-end budgetary processes, encompassing development, proposal, and administration of budgets for all organizational development initiatives, adhering to University guidelines and ensuring financial efficiency.✅ Collaborated across the University to ensure the right people were included on various projects. For example, I gathered folks from 14 different departments across all employee classifications who were chosen because they all touched the tuition benefit process in some way, offering a unique perspective to help us succeed in launching a new tuition benefit for employees.✅ Redeveloped and managed the new employee orientation and on-boarding process and kept momentum for further improvements as we gained resources, increasing onboarding satisfaction rates from 67% to 95%.

In this role, I built two departments from the ground up. I specialized in building communities across distance barriers while simultaneously building an office dedicated to improving the student experience from the moment they start through their alumni years. I coached students on finding their passions and created programming around distance-based learning.✅ Built the Office of Career and Alumni Services and managed all operations, serving about 4,000 students and alumni.✅ Coached students and staff on career development, career education and how to obtain their career goals.✅ Developed and implemented student learning and development programs for the university, collaborating with subject matter experts to identify learning and cultural wellness needs through various forms of analysis and assessment.✅ Coordinated events for community members and students to create a space for open dialogue increasing University partnerships by 63%.✅ Collaborated with the instructional design team to embed career development into the curriculum, enhancing the student experience through early introduction to career development concepts and self-assessment tools.✅ Developed and maintained the Alumni Ambassador Program, consisting of six Ambassadors appointed for a one year term, to serve prospective and newly enrolled students, plan networking and professional development events for local and virtual student and alumni populations, and attend University events.✅ Created training program and trained admissions counselors, student advisers, and student affairs personnel on resources available to our students and alumni.

✅ Rebuilt structure of Career Services advising strategies to adapt to grant funding change and update the office operations in alignment with current best practices.✅ Led process improvement projects to increase office efficiency while maintaining high advisement roles, which led to increased student advisement time.

✅ Led a team of 10 Resident Assistants (RA) in cultivating community and belonging in a residence hall housing about 150 students.✅ Facilitated student development through individualized coaching, building residence hall community, and fostering student leadership.✅ Coordinated, facilitated, and evaluated educational and academic programming and maintained individualized program and operating budgets.✅ Collaborated with faculty and staff to bring their talents into residence life programming to strengthen academic partnerships and sense of community.✅ Developed and implemented communication plans across all residence staff positions including newsletters and emergency notifications.✅ Served as a student conduct hearing officer for departmental and university level violations and curated opportunities for student learning with community impact.✅ Supervised RAs’ management of residential areas including implementation of the community development and adult learning models, shaped by a curricular approach focusing on learning outcomes and intentionality.

✅ Founded CAP, increasing the scope of influence of Career Services with minimal costs through student peer mentoring.✅ Coached Career Associates on peer advising for academic, personal and professional goals.✅ Empowered Career Associates to take initiative in their career development by teaching them key career exploration skills.✅ Reached across campus and into the community to offer specialized programming to a needs-based student population.

✅ Mentored and supervised a team of 10 Resident Assistants (RAs) to become effective student leaders to manage three residence halls, housing about 300 students.✅ Developed a collaborative, dynamic living-learning community based on best practices in student development theory, and a culture of care, creating a sense of community through intentional programming.✅ Oversaw the operation and maintenance of residence facilities in accordance with university policy and procedure and OSHA guidelines including budget and fiscal resources.✅ Reviewed and updated program outcomes and marketing strategies.✅ Recruited, hired and trained student staff responsible for program area oversight.✅ Facilitated conflict mediation sessions.

✅ Coached students through resume writing, job searching and interviewing.