Danielle Ferguson-Macklin Mpa Email & Phone Number

As a dynamic and innovative leader, I offer 8 years of experience spearheading DE&I programs and initiatives, with more than 20 years managing change and developing talent for the largest U.S. cable internet-access provider. My expertise includes business analytics and sales, and I have a record of success in managing multiple projects simultaneously and driving results, while learning and applying new skills quickly.A compassionate leader with a strong business acumen, I hold teams accountable and invest time and energy to develop talent. Applying my coaching expertise to business, I promote a growth mindset and provide resources to help people manage change. Driven by my passions for creating an impact in the community and advancing inclusion in the workplace, I infuse DE&I principles into every conversation and meeting and help others to feel at ease as I build cultural awareness. I am known for my fairness, creativity, and detail orientation.A few of my career highlights include: ►Built a regional DE&I training program from the ground up.►Collaborated with HR, regional stakeholders, and the community impact team to create communications, expand outreach, and promote community engagement with nonprofit and veteran’s organizations.► Committed coach to all team members to receive promotions and surpass performance goals, provided peer coaching for DE&I activities, and developed coaches.►Received the Circle of Success Award for spearheading a DE&I initiative that impacted the employee experience and company legacy, as well as multiple awards for sales, quality, and customer service.My StoryLiving in every state on the Eastern Seaboard has helped me relate to diverse populations and be the voice of understanding when surrounded by people from different backgrounds. My PassionWhat motivates me is helping people connect with themselves and creating new business cultures. My personal mission is to help children and veterans.My PhilosophyI believe that people are essentially good at heart and that our experiences and social construct influence our beliefs. If we can heal our experiences and make them part of the right social construct, we can overcome all the problems in the world.My Favorite QuoteInjustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly affects all indirectly.I am on LinkedIn to network with other professionals. Please connect with me here or by email dfmacklin@comcast.net

Listed skills include Call Centers, Customer Retention, Telecommunications, Customer Satisfaction, and 34 others.