Danielle Forman Email & Phone Number

Montclair, New Jersey, United States

• Coordinate after-school activities and transportation for two children for practices and events.
• Oversee remote learning during COVID-19 pandemic by helping children focus and complete homework daily to support academic performance.
• Clean and tidy up living room and kitchen after activities to maintain safe, accessible area.
• Engage with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.

Montclair, New Jersey, United States

• Operated cash register, collected payments, and provided accurate change.
• Trained new team members in cash register operation, stock procedures, and customer service.
• Kept check-out areas clean, organized, and well-stocked to maintain attractive facility.
• Learned roles of other departments to provide coverage and keep facility operational.

Montclair, New Jersey, United States

• Greeted and logged in each guest, delivering instructions and details on games and party activities.
• Obtained signed waiver from customer before starting event and closed out customer bill at event end.
• Communicated and encouraged adherence to safety rules to prevent injuries and mishaps.
• Served food and beverages to guests and refilled glasses promptly.

Montclair, New Jersey, United States

• Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint, and minimal jewelry to meet company standards.
• Recorded customer orders and communicated clearly to confirm each order.
• Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
• Monitored supply inventory and replenished at the end of each day to prepare for next event.

Montclair, New Jersey, United States

• Completed routine safety training, instructed all patrons to follow safety rules, and kept watch over swimmers to respond quickly to distress situations.
• Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
• Assisted cashiers with member and guest check-ins, as needed, throughout the day.
• Maintained strong proficiency in CPR, First Aid and water rescue techniques to provide optimal support to individuals in distress.

Montclair, New Jersey, United States

• Answered incoming calls and offered highest level of professionalism and knowledgeable service to every customer.
• Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.

Paralegal Certification, Legal Assistant/Paralegal

Bachelor Of Business Administration - Bba, Business Administration And Management, General