Develops, implements, and oversees strategies that increase the visibility and reputation of international engagement and advance MSU's international programs and initiatives; coordinates production of and writing content for brochures, annual reports, magazine articles, websites, and other materials; manages ISP social media; assists with media inquiries and monitoring; collaborates with ISP staff and related units to develop annual communications plans; graphic design for print and digital communications.

• Plan and conduct public relations programs to disseminate informational, educational, and promotional materials concerning the activities of a state department. • Prepare and distribute news releases, photographs, fact sheets, etc. to media representatives and other interested parties. • Work with community representatives in the development, promotion, coordination, implementation, and/or modification of department programs. • Review and analyze the suitability of departmental publications, reports, and research data before release to the general public. • Make educational presentations to both lay and professional groups regarding department programs.• Oversee user interface design and testing for customer website• Write, edit all technical and support documents for customer website• Maintain design and content for support website (written and video tutorials, security documents, news blog) • Interpret complex data analysis for a general audience

-Design graphic materials for internal and external websites -Compose and proofread internal and external publications on tight deadlines-Maintain integrity and functionality of internal information database-Assisted up to 100 walk-in customers per day during retirement incentives

Program coordination and deliverables within the Department of Community Health for the Michigan Emergency System for Advance Registration of Volunteer Health Professionals (ESAR-VHP) Grant.Duties included: - Technical assistance to project staff- Supporting development of local (hospital and health department), regional (multi-agency), and State volunteer mobilization protocol templates- Facilitation of conference calls with regional champions and Hospital Bio-terrorism Coordinators- Development, implementation, and evaluation of statewide tabletop exercise- Collecting and drafting of progress reports to national ESAR-VHP program

-Provide mentorship and one-on-one tutoring for refugee students in foster care-Participate in Lutheran Social Services activities, including fund-raising and program implementation-Work closely with foster parents and program coordinator to design mentorship program

-Established and maintained office coordination for the statewide Field Operations Coordinator-Prepared and proofread correspondence, reports, memorandums, and other materials-Scheduled and arranged meetings and conferences, maintained knowledge of calendars for field staff and Field Staff Coordinator-Established and maintained office files including confidential and sensitive information in personnel files and training files

-Planned and facilitated after-school tutoring/mentoring program for grades 1-12 and increased attendance by 30%-Offered direct social service to families-Collaborated with local organizations and school districts to advocate for the immigrant and refugee community in Shoreline-Recruited and coordinated volunteers for regular programming and special events