Recruiting for Pilots and Flight Operations.Previous recruitment for Airports - West (BC, AB, SK, Territories & Brandon, MB).Focus on frontline customer service to leadership roles.

(Ongoing relief role alongside primary responsibilities as a Customer Service Agent)

•Responsible for overseeing a small team executing on the management of guests' rewards accruals and redemptions•Created training material and developed processes for newly implemented Rewards program•Completed reconciliation of WestJet dollars between Sabre, SoftVoyage and Siebel•Collaborated with other business units to develop automation of the Rewards processes•Assisted team members with career development plans•Conducted regular one on one meetings with team members•Provided annual performance reviews of team members•Actively participated in the selection process of hiring team members

Members of the Peer Selection Team (PST) assist our Recruiters with group recruiting events for frontline customer service positions.(Ongoing, alongside primary responsibilities as a Customer Service Agent)

Looking for talented retail management indivduals for FGL’s banners:Sport Chek/Atmosphere/Pro Hockey Life/National Sports as well as Mark's and PartSource!•Build comprehensive pipeline of qualified candidates for specified retail roles, focusing on passive candidates through social networking, cold calling, networking and pure search methods.•Continually evaluate pipeline strategy and talent pools.•Identify and implement strategic recruiting sourcing plans as required.•Search and respond to geographic sourcing requests to ensure market saturation in new markets and markets under pressure.•Support talent pool and pipeline requirements for Operations Recruiting teams, understanding Brand and culture implications for requirements.•Support development of new HR projects/initiatives in the areas of recruitment.

Recruitment for the Energy Division - oil and gas

•Observed, measured and recorded airport guest service process times for analysis•Traveled to airports based in Western Canada to evaluate processes and to identify opportunities for efficiencies