Danielle Gallion Email & Phone Number

Raleigh, North Carolina, United States

- Managing in High-Stress Environments: Assist in surgery, emergency care, hospitalization of animals, administering IV and oral medications according to a doctor’s flow sheet. Review doctor’s dictation to understand history of the patient while visiting our practice in order to provide the highest level of care.- Customer Service: Ensure customer satisfaction through timely completion of prescription refills, responding to customer needs in a high-stress environment. Handle 65+ calls daily, offering services such as creating new client accounts, scheduling appointments, and triage assessment. Remain calm and show compassionate to every client and patient.

Cary, North Carolina, United States

Customer Service: Responsible for weekly store audits, adjusting sales and pricing at a store level, and offering high quality customer care.

Morrisville, North Carolina, United States

- Innovation | Driving Revenue: Responsible for driving sales, networking with local senior living centers, organizing senior fashion shows, creating a team schedule that met budget, and reflected demand to meet weekly sale goals.- Communication and Leadership: Led 10 team members to provide one on one service to customers and maintain a clean and clutter free store for customers. Resolved all customer issues promptly and satisfactorily. Opened and closed store.

Durham, North Carolina, United States

- Sales Management: Managed 10-15 team members to achieve 10-20% increase in dailysales for department and store to achieve $8 million in sales per year. Trained team members on current expectations, multitasking with a strong sense of urgency, and communicating with Regional Managers on a daily basis. Resolved customer issues with urgent problem solving skills. Opened and closed store.

Durham, North Carolina, United States

- Customer Service | Sales: Associate in Petite Focus, responsible for meeting weekly sales goals and establishing a recurring customer base. Success in these areas resulted in my promotion to the Men's Sportswear department after six months.