Account Executive
Dayton, Ohio & Columbus, Ohio
Core Focus▹Promoted to manage and lead business service sales for the large Education market and Federal government accounts. Primary client was Ohio State University. Coordinated with Xerox service, IT, and OSU customers to solve networking and technical issues. Highlight of Contributions▹▸▸ Increased sales from current customers 20% vs. prior year; total business volume was $6M.▸▸Efficiently managed territory and planned weekly sales calls to identify new business, handle and resolve issues, and provide a high level of service to customers. ▸▸Led annual contract renewal, pricing, management, and negotiations between Xerox and OSU to supply over 1800 machines. ▸▸Eliminated customer downtime by implementing a two-hour response time for technical support. ▸▸Collaborated with internal partners, IT, and customers to coordinate installation, network set-up, and technology upgrades.