Client Director
CurrentClient Relationship Management:• Manage and mentor multiple Client Relationship Managers across various business units (CIS, LISP, Offshore, Africa).• Build and maintain strategic relationships with clients, ensuring service excellence and client retention.Strategic Planning & Execution:• Develop and implement comprehensive service strategies aligned with business goals.• Monitor legislative changes, ensure compliance, and provide proactive solutions.• Lead and coordinate strategic projects, ensuring alignment with business objectives.Team Leadership & Development:• Lead the client relations team, fostering a collaborative culture and setting clear performance goals.• Oversee team development, coaching, and change management initiatives.