Esthetician/Administrative Assistant
Roswell, Georgia, United States
Lead Esthetician/Administrative Assistant -Perform microdermabrasion facials and recommend appropriate skincare products to improve sales -Assist with hair removal through waxing treatments (eyebrow, bikini, Brazilian), ensuring client comfort throughout process -Maintain strong customer relationships by offering customized treatment plans, including facials based on skin type -Ensure relaxed environment with hand, foot or facial massages during treatments -Ensured client and coworker safety by regularly cleaning station and sanitizing all tools and equipment -Developed positive relationships with clients, encouraging regular treatments and maintaining high rebooking rates -Drove 10% sales increase by recommending products based on clients' skincare needs -Checked-in guests, log-in guest information, handling payments and giving personal tours of facility -Collected and posted fees according to protocol; prepared and balanced daily financial registers -Answered multi-line phones and transferring calls to staff members -Performed Data Entry and other Office/Administrative duties as needed -Answering telephone calls and dealing with face to face enquiries. -Maintaining a clean reception area to show a professional image. -Checking patients in and out.
