Danielle Hayo
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Danielle Hayo Email & Phone Number

Head of Customer Success & support at DOKKA| Driving Customer Success & Support Excellence | Helping Companies Automate & Scale with DOKKA at DOKKA
Location: Center District, Israel 5 work roles 5 schools
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Current company
Role
Head of Customer Success & support at DOKKA| Driving Customer Success & Support Excellence | Helping Companies Automate & Scale with DOKKA
Location
Center District, Israel
Company size

Who is Danielle Hayo? Overview

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Quick answer

Danielle Hayo is listed as Head of Customer Success & support at DOKKA| Driving Customer Success & Support Excellence | Helping Companies Automate & Scale with DOKKA at DOKKA, a with 12 employees, based in Center District, Israel. AeroLeads shows a matched LinkedIn profile for Danielle Hayo.

Danielle Hayo previously worked as Head of Customer Success and support at Dokka and Customer Success Manager | designer at Dokka. Danielle Hayo holds Poma from Jolt.Io.

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DOKKA

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Profile bio

About Danielle Hayo

HEY, I'm Danielle!A Highly motivated Customer Success Manager in the SaaS industry with a demonstrated history of delivering a top-notch diverse experience for strategic customers, maximizing value, identifying expansion opportunities, and increasing renewal rates. I have a proven record of improving team growth and service, sales processes, and customers retention.It is essential for me to significantly impact at the role and clients.I am passionate, creative, and optimistic. I integrate quickly and create meaningful relationships with customers and stakeholders.Further information :email - Danielle6192@gmail.comphone number - 0506303213

Current workplace

Danielle Hayo's current company

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DOKKA
Dokka
Head of Customer Success & support at DOKKA| Driving Customer Success & Support Excellence | Helping Companies Automate & Scale with DOKKA
tel aviv, israel
Website
Employees
12
AeroLeads page
5 roles

Danielle Hayo work experience

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Head Of Customer Success And Support

Current

Israel

Dec 2022 - Present

Customer Success Manager | Designer

Current

Tel Aviv, Israel

Monitored metrics and developed actionable insights to improve efficiency and performance.Led process improvement and problem-solving efforts to create standard procedures and escalation policy for the customer success team by creating and designing a Knowledge base platform for the company customer and the CSM team.Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service. Implement new work habits: sale\CSM\develop, Knowledge base, Monday.Played an instrumental role in client satisfaction by working with operational teams for the proper resolution of service issues, resulting in exceeding monthly sale & retention KPI's by 15%Responsible for the Israeli customer's monthly payments.Responsible for designing presentations, Onboarding clients formats, landing pages, graphics, Edit and publishing a monthly newsletter

Oct 2021 - Present

C&D

Netanya, Central, Israel

Project manager | Industrial design | C&D

Jun 2021 - Oct 2021

Lead Teacher

H̱Adera, Haifa, Israel

lead teacher, small groups teacher, English. Hebrew and math teacher

Nov 2020 - Jun 2021

Freelance Designer

Holon, Tel Aviv, Israel

Drove team success through shared vision and recognition of quality performance.Achieved project deadlines by coordinating with contractors to manage performance.Brainstormed with peers and other members of design team to determine enhancements and product features.Contacted proper stakeholders to share changes to project scope and timelines.

Oct 2016 - Nov 2020
Team & coworkers

Colleagues at DOKKA

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5 education records

Danielle Hayo education

FAQ

Frequently asked questions about Danielle Hayo

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What company does Danielle Hayo work for?

Danielle Hayo works for DOKKA.

What is Danielle Hayo's role at DOKKA?

Danielle Hayo is listed as Head of Customer Success & support at DOKKA| Driving Customer Success & Support Excellence | Helping Companies Automate & Scale with DOKKA at DOKKA.

Where is Danielle Hayo based?

Danielle Hayo is based in Center District, Israel while working with DOKKA.

What companies has Danielle Hayo worked for?

Danielle Hayo has worked for Dokka, Ikea, and Yuvalim School.

Who are Danielle Hayo's colleagues at DOKKA?

Danielle Hayo's colleagues at DOKKA include Amit Trogan, Boris W., Oleksii Nazarenko, Ido Melinger, and Nuriel Wainstein.

How can I contact Danielle Hayo?

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What schools did Danielle Hayo attend?

Danielle Hayo holds Poma from Jolt.Io.

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